Salesforce Engagement Lead – Project Manager

TruSummit Solutions

. Lead Salesforce implementation projects and ensure successful delivery for clients .

Posted 11/3/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading Salesforce implementation projects, utilizing formal delivery methodologies such as Agile, SCRUM, and Waterfall. Proven ability to manage teams, foster stakeholder relationships, and drive project success while ensuring high client satisfaction.

Highest-signal resume keywords

Salesforce ImplementationProject ManagementLeadershipStakeholder EngagementAgile Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementSalesforce ImplementationAgile MethodologiesSCRUMWaterfallKPI TrackingRisk AssessmentResource PlanningMicrosoft ExcelMicrosoft PowerPoint

Soft Skills

Leadership AbilitiesCustomer-Facing SkillsStrong Communication SkillsOrganizational SkillsAttention to Detail

Tools & Technologies

SalesforceMicrosoft Office 365

Certifications & Qualifications

Bachelor's DegreeMaster's Degree

Industry Keywords

Professional ServicesProject ManagementEnterprise Software

About the role

Key responsibilities & impact

Lead Salesforce implementation projects and ensure successful delivery for clients
Serve as the primary lead on client projects and facilitate client stakeholder engagement
Develop and implement project management methodologies, standards, and processes
Work with delivery team leads and senior management to ensure high client satisfaction
Champion TruSummit’s Delivery Process framework with the PM team
Provide guidance and support to project managers throughout planning, execution, and monitoring
Identify, assess, and mitigate project risks
Resolve escalated issues to minimize disruptions and maximize project outcomes
Align project activities with TruSummit’s strategic goals and objectives
Define and track project KPIs and provide regular reports to internal and external leadership
Lead and mentor project managers through guidance, training, and performance feedback
Conduct resource planning and allocation with resourcing managers
Foster relationships with internal and external stakeholders and manage expectations
Serve as an escalation point for project resources and stakeholders
Travel up to 30% as required

Requirements

What you’ll need

Bachelor's or Master's degree in a relevant field, such as Business Administration, Computer Science, or Project Management
3+ years of experience leading enterprise software implementation projects or managing a team of project managers
3+ years of relevant industry experience in Professional Services Project Management
Strong leadership abilities and capacity to drive project success and manage teams through change
Proven project management experience with Salesforce implementations or related CRM systems
Ability to quickly earn the trust of sponsors and key stakeholders, set direction and approach, resolve conflicts, deliver tough messages, and execute with limited information and ambiguity
General familiarity with Salesforce platform capabilities, features, and best practices
Proficiency using Microsoft Office 365 products, specifically Microsoft Excel and PowerPoint
Excellent customer-facing skills, professional presence, and entrepreneurial attitude
Knowledge and experience with formal delivery methodologies, including Agile, SCRUM, and Waterfall
Strong written and verbal communication skills
Self-motivated, self-directed, highly organized, and strong attention to detail
Ability to prioritize tasks, work on multiple assignments, and manage ambiguity
Ability to travel up to 30%
Must be authorized to work in the United States

Benefits

Comp & perks

Medical, Dental, and Vision insurance
Flexible schedule
Unlimited Paid time off
Employer-Matching 401k Retirement Plan
Funding for each employee’s professional development, including Salesforce Certification and PMP
Reimbursement for health club memberships and internet/phone
Performance bonus
Flexible working schedule
Certification exam bonus
Life and disability insurance
Company Laptop
Charity & Volunteer Days
Team celebrations and presidents club for all employees