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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing software implementation projects within the Microsoft ecosystem, particularly in Commerce, PIM, or ERP integrations. Proficient in project management methodologies, including AI-accelerated approaches, with a strong focus on customer relationship management and team mentoring.
Highest-signal resume keywords
Project ManagementSoftware ImplementationDynamics 365AI-Accelerated MethodologyCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Work Breakdown StructureAcceptance Criteria WritingBudget ManagementChange Control ManagementProject Documentation
Soft Skills
MentoringCommunicationProblem Solving
Tools & Technologies
Work Management ToolsTime Tracking ToolsFinancial ToolsAI Tools
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
Enterprise CustomersContract ManagementPIM IntegrationERP IntegrationMicrosoft Ecosystem
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Own projects from contract signature through post-launch, delivering on time, in scope and on budget
- Turn contracts into work breakdowns with estimates and close discovery with the Solution Architect
- Maintain a backlog with solution design traceability, acceptance criteria, estimates and dependencies
- Keep project records complete, including recording and filing project meetings
- Run projects week to week by communicating budget burn, risks, mitigations, blockers, dependencies and status
- Manage scope changes through change control
- Maintain customer relationships and team health
- Handle customer escalations and present rebaselines and change orders
- Mentor Project Managers
- Build templates, dashboards and working practices for the PMO
Requirements
What you’ll need- Bachelor’s degree, or equivalent practical experience
- Seven or more years managing software implementation projects with a contracted budget for enterprise customers
- Commerce, PIM or ERP integration projects in the Microsoft ecosystem strongly preferred
- Experience delivering in an AI-accelerated methodology
- Track record of turning a Statement of Work and change orders into a work breakdown that rolls up to the contract
- Working knowledge of Dynamics 365 from the project side
- Fluency with work management, time tracking and financial tools
- Ability to write work definitions and acceptance criteria
- Ability to manage enterprise customer conversations and change orders
- Ability to read budget burn and act on deviations
- Ability to hold several accounts simultaneously
- Daily use and review of AI tools
Benefits
Comp & perks- Occasional travel for kickoffs and go-lives
- Latest technology and social activities
