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Truvio

Service Delivery Manager

Truvio

. Lead IT projects end to end, from planning and prioritization through implementation .

Posted 11/11/2026full-timeStockholm • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading IT projects from planning to implementation, with a strong focus on cloud infrastructure, AI productivity tools, and process automation. Proficient in stakeholder management and optimizing IT service delivery through continuous improvement and operational insights.

Highest-signal resume keywords
Project ManagementCloud InfrastructureAI Productivity ToolsProcess AutomationStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Project PlanningTechnical Project DeliveryCloud Cost OptimizationOperational AutomationScriptingService MonitoringIdentity ManagementVendor ManagementRisk ManagementChange Management
Soft Skills
Communication SkillsPrioritizationProblem-SolvingCollaborationContinuous Improvement
Tools & Technologies
Microsoft AzureMicrosoft CopilotClaudePowerShellCI/CDInfrastructure as Code
Certifications & Qualifications
ITILAgile/ScrumPMPPRINCE2
Industry Keywords
Enterprise ITIT OperationsService DeliveryCloud InfrastructureOperational Insights

Tech Stack

Tools & technologies
AzureCloudPMP

About the role

Key responsibilities & impact
  • Lead IT projects end to end, from planning and prioritization through implementation
  • Manage project scope, timelines, dependencies, risks and trade-offs
  • Drive service delivery and continuous improvement across internal IT services and platforms
  • Identify service gaps and improve reliability and user experience using operational insights
  • Drive adoption, rollout, governance and optimization of AI productivity tools such as Microsoft Copilot and Claude
  • Identify opportunities to simplify and automate workflows
  • Translate business needs into practical technical solutions and clarify priorities, requirements and deliverables
  • Support cloud and IT operations governance, including Azure resource planning, account lifecycle management, automation and cost optimization
  • Coordinate across IT Operations, Engineering, external partners and business functions
  • Support change and adoption of new systems, tools and ways of working
  • Build clear documentation and scalable internal IT delivery practices

Requirements

What you’ll need
  • Proven experience planning and delivering technical projects involving multiple teams, stakeholders and dependencies
  • Strong understanding of enterprise IT environments, cloud infrastructure and IT operations
  • Experience with cloud platforms such as Microsoft Azure
  • Practical exposure to AI productivity tools such as Microsoft Copilot, Claude or similar enterprise AI solutions
  • Understanding of process automation, scripting or operational automation, for example PowerShell
  • Strong ability to manage priorities, technical trade-offs, risks and service challenges
  • Excellent stakeholder management and communication skills
  • Professional proficiency in written and spoken English
  • Experience with vendor and licensing management, cloud cost optimization, identity management, workplace security or service monitoring is advantageous
  • Certifications or experience with ITIL, Agile/Scrum, PMP or PRINCE2 are beneficial
  • Familiarity with CI/CD and Infrastructure as Code concepts is beneficial

Benefits

Comp & perks
  • Latest technology and modern SaaS environment
  • Fun activities and social time together
  • Opportunity to influence internal IT services and technology adoption
  • Opportunity to work with AI, automation and modern productivity tools
  • International technology environment
  • Culture centered on taking ownership, building trust, driving innovation and succeeding together