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Strategic Account Manager
TTM Technologies. Serve as a key point of contact for assigned strategic A&D accounts and programs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in strategic account management and program execution within the A&D industry, with a strong focus on customer engagement, relationship building, and business development. Proficient in translating customer needs into actionable strategies while ensuring compliance with ITAR regulations.
Highest-signal resume keywords
Strategic Account ManagementProgram ManagementA&D Industry ExperienceCustomer Relationship BuildingBusiness Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program ManagementBusiness DevelopmentCustomer EngagementPerformance Metrics MonitoringSolution DevelopmentProposal ManagementTechnical CredibilityProject ExecutionOpportunity IdentificationMulti-Program Management
Soft Skills
Communication SkillsPresentation SkillsNegotiation SkillsInterpersonal SkillsPersuasion Skills
Tools & Technologies
Microsoft OfficeCRM ToolsCapture Management Tools
Certifications & Qualifications
U.S. CitizenshipPermanent Residency
Industry Keywords
A&D IndustryPCB IndustryITAR RegulationsExport Control PoliciesEmerging Capability Gaps
About the role
Key responsibilities & impact- Serve as a key point of contact for assigned strategic A&D accounts and programs
- Establish and maintain relationships with customer program management, engineering, supply chain, and technical contacts
- Engage customers to understand mission requirements, technology roadmaps, and emerging capability gaps
- Develop and maintain a pipeline of strategic account opportunities aligned with TTM’s A&D strategy and capabilities
- Lead and coordinate new product, technology, and program introductions across Engineering, Operations, Supply Chain, Quality, and other functions
- Develop solutions meeting or exceeding customer requirements in price, performance, quality, and delivery
- Translate customer needs and priorities into actionable business strategies and program objectives
- Oversee customer programs across TTM sites, including materials, manufacturing activities, product transitions, and project execution
- Identify and resolve barriers or complex customer issues affecting program execution, satisfaction, or growth
- Monitor customer performance metrics, including On-Time Delivery and quality performance, and coordinate improvement actions
- Coordinate with Sales, Engineering, Operations, and Business Development leadership on customer activity, competitive positioning, and growth opportunities
- Participate in customer meetings, industry events, and limited travel
Requirements
What you’ll need- Bachelor’s degree in Business, Engineering, or a related field
- Minimum of 5 years of applicable experience in program management, strategic account management, business development, or a related role
- Strong understanding of the PCB/microelectronics industry and A&D customer requirements preferred
- A&D industry experience strongly preferred
- Ability to build and maintain strong relationships with A&D customers and influence requirements through strategic engagement and technical credibility
- Ability to identify, develop, and capture new business opportunities
- Strong communication, presentation, persuasion, negotiation, and interpersonal skills
- Ability to prioritize, organize, and manage multiple programs and opportunities simultaneously
- Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint
- Experience with CRM and capture/proposal management tools preferred
- U.S. Citizenship or Permanent Residency required due to ITAR regulations
- Willingness to travel as required
- Must comply with TTM Export Control Policies and Procedures and applicable ITAR, EAR, and OFAC laws
Benefits
Comp & perks- Medical, dental, and vision insurance
- 401(k)
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Accident benefits
- Life insurance
- Disability benefits
- Paid vacation and holidays
- Benefits available on the first of the month following the date of hire