Care Coordinator – Bilingual, Spanish

Tuesday Health

. Facilitate conversations and collaboration between interdisciplinary care teams, including complex care navigators, health plan care managers, primary care providers, and specialists .

Posted 10/12/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication and collaboration skills to facilitate interdisciplinary care team interactions while ensuring proper documentation and patient support. Proficient in Microsoft Office and experienced in customer service issue resolution within a healthcare setting.

Highest-signal resume keywords

Bilingual In SpanishExperience With Escalated Customer Service Issue ResolutionProficiency In Microsoft ExcelEMR ExperienceHigh School Diploma / GED

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer ServicePatient DocumentationScheduling SupportTyping Speed 40+ WPMBasic Analytical FormulasPhone/Fax System Experience

Soft Skills

CollaborationCommunication

Tools & Technologies

Microsoft WordMicrosoft OutlookMicrosoft PowerPoint

Industry Keywords

Complex Care NavigationHealth Care SettingMedical AssistantCertified Nursing AssistantPharmacy Tech

About the role

Key responsibilities & impact

Facilitate conversations and collaboration between interdisciplinary care teams, including complex care navigators, health plan care managers, primary care providers, and specialists
Support scheduling for Complex Care Navigators
Make patient reminder calls
Facilitate collaboration with health plan care managers
Ensure proper documentation of all patient contacts
Support outreach and navigation teams with operational and non-clinical tasks
Answer patient calls and appropriately transfer escalated patient issues
Identify and request necessary patient documentation from patients and community providers
Perform other assigned duties

Requirements

What you’ll need

Bilingual in Spanish
High School Diploma / GED (or higher)
Experience with escalated customer service issue resolution
Knowledge of Microsoft Office products, including Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Excel
Proficiency in Microsoft Excel, including creating, editing, and sorting spreadsheets and using basic analytical formulas (VLOOKUP, IF)
Phone/Fax system experience
EMR experience
Must be located in CST
Preferred: Associates Degree or higher
Preferred: Typing speed of 40+ WPM
Preferred: Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting

Benefits

Comp & perks

Competitive compensation
Comprehensive benefits including medical, dental, vision, and life insurance
Paid time off and holidays
Employer 401(K) match
Remote work with multiple onsite sessions each year to maximize collaboration and team building
Dynamic and inclusive team environment
Meaningful work each day