Certified Medical Assistant

Tufts University School of Dental Medicine

. Control and monitor patient flow to maximize efficient use of providers and exam rooms .

Posted 10/27/2026full-timeWestford • Massachusetts • United StatesJuniorMid-Level💰 $23 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient flow management, medical record preparation, and point-of-care testing while ensuring a safe and efficient patient environment. Proficient in electronic medical records and billing documentation, with strong communication skills to coordinate care effectively.

Highest-signal resume keywords

Patient Flow ManagementPoint-Of-Care TestingElectronic Medical RecordsPhlebotomy CertificationBasic Life Support Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vital Signs RecordingSpecimen CollectionCPT CodingMedication List DocumentationFall Risk AssessmentSafety Measure ImplementationDiagnostic Testing CoordinationPatient EscortingMedical Record PreparationPoint-Of-Care Testing

Soft Skills

Customer ServiceCommunicationTeam CollaborationProblem SolvingAttention to Detail

Tools & Technologies

Electronic Patient Record SystemsMedical EquipmentTelecommunication Systems

Certifications & Qualifications

Basic Life Support CertificationPhlebotomy Certification

Industry Keywords

Patient CareInfection ControlQuality ImprovementHazardous Waste ProceduresUniversal Precautions

About the role

Key responsibilities & impact

Control and monitor patient flow to maximize efficient use of providers and exam rooms
Communicate delays to patients and providers
Prepare medical records, verify patient identifiers, and document chief complaints and social histories
Provide customer service and maintain a safe, comfortable, and clean patient environment
Assist with hospital admissions and transitions to inpatient units
Escort and prepare patients for provider visits, including pediatric, adult, and geriatric patients
Assess fall risk and implement safety measures
Prepare examination rooms
Assist or chaperone providers and nursing staff during examinations, treatments, and procedures
Record vital signs, pain levels, and medication lists
Collect specimens and prepare supplies and equipment
Perform point-of-care testing, including urine dips, HCG, Strep A, HGB A1C, and glucose testing
Perform phlebotomy as required
Arrange diagnostic testing, surgery, and inpatient admissions under nurse or physician direction
Support patient billing through accurate CPT codes, diagnosis codes, supplies, and procedures documentation
Scan paperwork into electronic medical records and process referrals and prior authorizations
Follow hazardous waste, universal precaution, body mechanics, infection control, and cleaning procedures
Stock, maintain, rotate, and order clinic supplies; monitor expiration dates and maintain equipment
Participate in unit-specific quality improvement projects
Coordinate interpreter services, answer telephones, take and forward messages, and fax documents

Requirements

What you’ll need

Completed MA education from an accredited program that was accredited at any time during the student's enrollment, or graduated within the 36 months prior to the program becoming accredited
Basic Life Support Certification
High School Diploma or equivalent (preferred)
Two (2) years of medical office experience (preferred)
Phlebotomy Certification (preferred)
Bilingual ability (preferred)
Experience with electronic patient record systems (preferred)
Ability to work 40 hours weekly, Monday-Friday, 8:00am-4:30pm
Ability to float to Lawrence and Chelmsford offices as needed

Benefits

Comp & perks

Comprehensive Total Rewards package supporting health, financial security, and career growth
Fair, competitive pay
Opportunities for career growth