Clinical Administrative Coordinator – Rheumatology

Tufts University School of Dental Medicine

. Schedule patient appointments, follow-up appointments, testing, labs, and surgical bookings .

Posted 10/8/2026full-timeLawrence • Massachusetts • United StatesJuniorMid-Level💰 $19 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient scheduling, insurance verification, and medical record management while maintaining confidentiality and providing excellent customer service. Bilingual communication skills enhance patient interactions and support effective collaboration with healthcare providers.

Highest-signal resume keywords

Patient SchedulingInsurance VerificationBilingual CommunicationThird-Party Billing KnowledgeMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Appointment SchedulingMedical Record PreparationBilling Charge EntryRevenue Cycle ClearanceInsurance VerificationClerical SupportDemographic VerificationPerformance Improvement ParticipationComputer LiteracyManual Dexterity

Soft Skills

Good Communication SkillsExcellent Interpersonal SkillsOrganizational SkillsFlexibilityAbility to Prioritize Tasks

Tools & Technologies

EMR SystemScheduling ApplicationsMicrosoft Office Programs

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Patient Flow MonitoringConfidential Medical InformationCustomer SupportReferral ManagementOffice Work

About the role

Key responsibilities & impact

Schedule patient appointments, follow-up appointments, testing, labs, and surgical bookings
Assist with scheduling template creation and changes
Answer phones, triage calls, respond to patient requests, and take messages
Greet and check in patients; verify demographic and insurance information
Assist with revenue cycle clearance, registration accuracy, referral management, and insurance verification
Collect copayments
Prepare medical records and documentation, including loading information into the EMR system
Monitor patient flow and communicate delays to patients and providers
Assist with billing charge entry and reconciliation
Complete general office work including faxing, filing, mailing, correspondence, copying, ordering supplies, calendar management, and mail distribution
Provide clerical support to department physicians
Participate in performance improvement projects

Requirements

What you’ll need

High School diploma or equivalent
Two (2) years of experience supporting customers
Bilingual
Good communication skills, both oral and written
Computer literacy, including familiarity with email, Microsoft Office programs and scheduling applications
Excellent interpersonal and organizational skills
Ability to handle multiple projects and prioritize tasks
Flexibility in work assignments
Knowledge of third-party billing
Ability to maintain confidential medical information
Ability to sit frequently, stand or work occasionally, and lift 10–15 lbs
Ability to see computer screens and read reports
Ability to hear instructions from physicians and clinical or nursing staff
Manual dexterity for computer keyboard operation

Benefits

Comp & perks

Comprehensive Total Rewards package supporting health, financial security, and career growth
Fair, competitive base pay