Leave Case Analyst

Tufts University School of Dental Medicine

. Manage individual employee leave cases from initiation through closure .

Posted 9/29/2026full-timeRemote • Massachusetts • United StatesJunior💰 $29 - $37 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Leave Administration and HR Operations, with a strong focus on managing employee leave cases, compliance with regulations such as FMLA and ADA, and maintaining accurate records for auditing. Proficient in coordinating with various stakeholders and utilizing HRIS tools for effective case management.

Highest-signal resume keywords

Leave Of Absence Case ManagementKnowledge Of FMLA And ADAHRIS ProficiencyOrganizational And Analytical SkillsMicrosoft Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Leave AdministrationHR OperationsCase ManagementDocumentation ReviewEligibility AssessmentTimekeepingAnalytical SkillsPolicy InterpretationRecord MaintenanceRegulatory Compliance

Soft Skills

Organizational SkillsCommunication SkillsConfidentiality ManagementAdaptabilityInterpersonal Skills

Tools & Technologies

WorkdayUKG TimekeepingMicrosoft OutlookMicrosoft TeamsMassachusetts Department Of Family And Medical Leave Portal

Industry Keywords

HR Service DeliveryBenefits AdministrationParental LeaveWorkers CompensationState/Local Regulations

About the role

Key responsibilities & impact

Manage individual employee leave cases from initiation through closure
Review leave requests, eligibility, accrued leave balances, and documentation
Serve as the primary point of contact for employees throughout the leave process
Coordinate with healthcare providers, legal teams, HR, managers, state agencies, and carriers
Upload documentation to the Massachusetts Department of Family and Medical Leave portal and respond to inquiries
Monitor leave timelines, case progression, extensions, claims, and return-to-work plans
Complete timekeeping and absence records in Workday and/or UKG Timekeeping
Respond to inquiries regarding leave usage, coding, pay, eligibility, and benefits
Maintain accurate leave case records for auditing and reporting
Support smooth employee return-to-work transitions and update return-to-work dates
Escalate complex, overlapping, or accommodation-related cases
Meet service-level agreements for case processing, documentation turnaround, and employee communication

Requirements

What you’ll need

Bachelor's degree in Human Resources, Business Administration, or a related field; OR associate’s degree in a related field AND two years of Human Resources or relevant business experience with at least one year of leave of absence case management experience; OR high school diploma or equivalent AND four years of Human Resources or relevant business experience with at least one year of leave of absence case management experience
At least one year of leave of absence case management experience required for associate-degree and high-school pathways
Knowledge of Leave Administration, HR Operations, HR Service Delivery, Benefits, and HRIS
Familiarity with ADA, FMLA, PFML, Parental Leave, Workers Compensation, and other state/local regulations
Ability to manage sensitive and confidential information
Ability to interpret policies, documentation, and eligibility rules
Strong organizational and analytical skills; ability to manage multiple cases in a deadline-driven environment
Proficient in Microsoft Outlook, Teams, and Excel
Ability to work effectively in a changing environment and adjust as regulations evolve

Benefits

Comp & perks

Comprehensive Total Rewards package supporting health, financial security, and career growth
Compensation considers relevant experience, certifications, education, skills, and internal equity