Systems Administrator I

Tulane University

. Support the overall design, administration, maintenance, and support of the Technolutions Slate CRM platform .

Posted 11/10/2026full-timeNew Orleans • Louisiana • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing the Technolutions Slate CRM platform, including application management, data analysis, and campaign performance tracking. Proficient in communication and collaboration with diverse teams to support enrollment management and marketing initiatives.

Highest-signal resume keywords

Slate CRM ManagementData AnalysisCampaign Performance TrackingCustomer Relationship Management (CRM)Effective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Slate Application ManagementQuery Tools ProficiencyData InterpretationDocument ManagementEvent Management

Soft Skills

Customer Service SkillsSupervisory SkillsCultural Competency

Tools & Technologies

Technolutions SlateBanner

Certifications & Qualifications

Bachelor’s DegreeMaster’s Degree

Industry Keywords

Higher EducationAdmissions ManagementRecords Management

About the role

Key responsibilities & impact

Support the overall design, administration, maintenance, and support of the Technolutions Slate CRM platform
Support the Undergraduate Admission Slate instance and provide backup support for Graduate Slate instances
Support Enrollment Management leadership through management of Slate CRM functionality, including applications, document management, inquiry and prospect data uploads, communications, event management, user training, account permissions and access, and system integrations
Develop queries and reports to meet the division’s data needs
Create and monitor targeted drip campaigns
Create, publish, and respond to social media posts
Maintain the social media calendar
Track campaign performance metrics and analytics
Report to the Associate Director of Admission Systems
Collaborate with the Enrollment Management leadership team and marketing and communications team

Requirements

What you’ll need

Bachelor’s Degree
3 years of experience working with a customer relationship management (CRM) tool
4 years of experience with Slate application management system/CRM and Banner (preferred)
4 years of experience in higher education, preferably in admissions or records management (preferred)
Master’s Degree (preferred)
Excellent verbal and written communication skills
Ability to understand, interpret, and analyze data and business process needs of integrated functions in a complex administrative business system
Ability to translate data and business process needs between end users and programmers
Competency in the use of query tools and application software
Effective supervisory skills
Customer service skills
Ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds

Benefits

Comp & perks

Equal opportunity employment environment free of unlawful discrimination, harassment, and retaliation
Reasonable accommodations throughout the applicant screening and interview process