Technical Account Manager

Tulip Interfaces

. Partner with customers and the Tulip account team to develop and execute technical success plans for assigned accounts .

Posted 9/22/2026full-timeRemote • United StatesMid-LevelSenior💰 $110,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in guiding customers through technical implementations and optimizing the use of Tulip's no-code platform, while effectively communicating complex concepts to diverse stakeholders. Possesses strong knowledge of manufacturing operations and digital transformation initiatives within industrial settings.

Highest-signal resume keywords

Tulip Delivery ExperienceManufacturing Execution Systems (MES)APIs and System IntegrationsNo-Code/Low-Code PlatformsTechnical Customer-Facing Roles

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Success PlansPlatform ArchitectureIntegrationsTechnical WorkshopsDigital TransformationManufacturing OperationsDatabase ConceptsTechnical DocumentationTechnical ImplementationsGovernance Best Practices

Soft Skills

Excellent Communication SkillsWorkshop FacilitationCollaborative MindsetPresentation SkillsAbility to Translate Technical Concepts

Tools & Technologies

Tulip PlatformAI ToolsManufacturing TechnologiesTechnical User GroupsCustomer Advisory Boards

Industry Keywords

Industry 4.0Operational ChallengesManufacturing ProcessesTechnical Value DemonstrationsCustomer Experience

About the role

Key responsibilities & impact

Partner with customers and the Tulip account team to develop and execute technical success plans for assigned accounts
Provide expert guidance on Tulip platform architecture, integrations, and advanced use cases
Lead technical discussions with customer stakeholders, from app builders to IT and Operations leaders
Identify opportunities for deeper platform adoption and technical optimization
Conduct technical workshops, training sessions, and platform deep-dives
Help customers design scalable solutions using Tulip's no-code platform
Guide customers through complex technical implementations and integrations
Collaborate with customers to establish technical best practices and governance
Work closely with Account Executives and Customer Success Managers to ensure seamless customer experience and account growth
Partner with Product and Engineering teams to communicate customer technical requirements
Collaborate with Sales Engineering during expansion opportunities
Support renewal processes with technical value demonstrations
Stay current on Tulip platform capabilities, industry trends, and manufacturing technologies
Develop technical content, documentation, and enablement materials
Participate in customer advisory boards and technical user groups
Represent Tulip at industry events and technical conferences
Actively use AI tools in the technical workflow

Requirements

What you’ll need

5-7 years of experience in technical customer-facing roles (Solutions Engineering, Technical Consulting, or similar)
3+ years of Tulip delivery experience or equivalent MES experience, at the L4 SOLV level
Strong understanding of manufacturing operations, Industry 4.0, or industrial software
Experience with APIs, system integrations, and database concepts
Familiarity with no-code/low-code platforms preferred
Ability to travel (estimated 20%)
Excellent written and verbal communication skills
Ability to translate complex technical concepts for diverse audiences
Strong presentation and workshop facilitation skills
Collaborative mindset with experience working across teams
Deep knowledge of digital transformation initiatives in industrial settings
Understanding of manufacturing processes and operational challenges
Experience with manufacturing execution systems (MES) and similar platforms

Benefits

Comp & perks

Direct impact on product and culture
Company equity
Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
Flexible work schedule and unlimited vacation policy
Virtual company events and happy hours
Fitness subsidies
An inclusive, dog-friendly office with diverse and inspiring colleagues