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Change Management Manager – Financial Services, Facility Construction Program
Turner & Townsend. Lead change management strategies, plans, and initiatives across multiple workstreams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading change management strategies and initiatives, with a strong focus on stakeholder engagement, organizational readiness, and business transformation. Proficient in developing communication and engagement strategies while monitoring change adoption and benefits realization metrics.
Highest-signal resume keywords
Organizational Change ManagementStakeholder AnalysisBusiness TransformationProsci Change Management CertificationConstruction Project Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Change Impact AssessmentsAdoption PlanningBusiness Process ImprovementExecutive CommunicationsTraining Material DevelopmentAnalytical SkillsProblem-Solving SkillsOrganizational Skills
Soft Skills
Influencing StakeholdersCollaborationFacilitation
Tools & Technologies
Change Management MaterialsDashboardsStakeholder Management Plans
Certifications & Qualifications
Prosci Change Management CertificationPMP
Industry Keywords
Retail BankingCorporate BankingConstruction IndustryFinancial ServicesTechnology Implementation
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead change management strategies, plans, and initiatives across multiple workstreams
- Engage executive sponsors, project teams, and stakeholders to build alignment and drive change outcomes
- Conduct stakeholder assessments, change impact assessments, organizational readiness evaluations, and adoption planning
- Apply retail and corporate banking construction industry insight and best practices
- Develop communication, engagement, and business readiness strategies
- Identify change risks, opportunities, and mitigation strategies with leadership teams
- Design and deliver change management materials, presentations, workshops, and stakeholder activities
- Monitor adoption, readiness, and benefits realization metrics
- Support business process improvements and transformation initiatives
- Facilitate workshops, focus groups, training sessions, and stakeholder meetings
- Collaborate with communications, training, project management, and business teams
- Maintain stakeholder management plans, communication plans, and change roadmaps
- Support user acceptance testing, operational readiness, and transition activities
- Manage multiple change initiatives aligned with project schedules and business priorities
- Prepare executive reporting, dashboards, and change performance updates
- Promote knowledge sharing, lessons learned, and continuous improvement
Requirements
What you’ll need- Bachelor's degree in Business, Organizational Development, Communications, Project Management, or a related field
- 7+ years of experience in organizational change management, business transformation, program management, or related disciplines
- Experience with construction project management programs
- Experience with financial services client facility construction desired
- Experience supporting large-scale transformation, technology implementation, or business process improvement initiatives
- Experience conducting stakeholder analysis, change impact assessments, readiness assessments, and adoption planning
- Experience developing executive communications, training materials, and engagement strategies
- Ability to influence stakeholders at all organizational levels
- Strong analytical, problem-solving, and organizational skills
- Prosci Change Management Certification, PMP, or equivalent certification preferred
- SOX control responsibilities may apply where applicable
Benefits
Comp & perks- Remote work options
- Healthy, productive, and flexible working environment
- Work-life balance support
- Inclusive workplace
- Equal opportunity employment
- Confidential handling of applicant information