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Process Improvement Consultant – Financial Services, Construction Program
Turner & Townsend. Analyze current business processes and identify opportunities for operational improvement and efficiency .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in process improvement methodologies, including Lean and Six Sigma, while effectively managing stakeholder relationships and facilitating cross-functional collaboration to drive operational efficiency and business transformation.
Highest-signal resume keywords
Process ImprovementBusiness AnalysisLean Six Sigma Green BeltProject Management LifecycleStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process MappingWorkflow OptimizationData InterpretationPerformance Metrics MonitoringContinuous Improvement Methodologies
Soft Skills
Analytical SkillsProblem-SolvingCommunicationFacilitationCollaboration
Tools & Technologies
Microsoft Office SuiteVisio
Certifications & Qualifications
Lean Six Sigma Green BeltLean Six Sigma Black BeltPMP
Industry Keywords
Operational ExcellenceBusiness TransformationFinancial ServicesConstruction Project ManagementSOX Compliance
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Analyze current business processes and identify opportunities for operational improvement and efficiency
- Facilitate process mapping, workflow analysis, and improvement workshops
- Develop and implement process improvement initiatives aligned with business objectives
- Partner with stakeholders to gather requirements, evaluate solutions, and drive adoption of new processes
- Monitor performance metrics and KPIs to measure improvement effectiveness and benefits realization
- Support business transformation, continuous improvement, and organizational change initiatives
- Prepare process documentation, recommendations, reports, and executive presentations
- Identify risks, inefficiencies, and optimization opportunities across business operations
- Collaborate with cross-functional teams to standardize processes and promote best practices
- Contribute to knowledge sharing, lessons learned, and continuous improvement programs
Requirements
What you’ll need- Bachelor's degree in Business, Operations Management, Project Management, or a related field
- 5+ years of experience in process improvement, business analysis, operational excellence, or consulting
- Experience with construction project management programs
- Experience with financial services client facility construction desired
- Experience with process mapping, workflow optimization, and continuous improvement methodologies
- Thorough knowledge of the project management lifecycle for commercial real estate
- Knowledge of Lean, Six Sigma, Kaizen, or other process improvement frameworks preferred
- Strong analytical, problem-solving, and data interpretation skills
- Excellent communication, facilitation, and stakeholder management abilities
- Experience supporting business transformation and change initiatives
- Proficiency with Microsoft Office Suite and Visio required
- Ability to manage multiple priorities in a fast-paced, client-facing environment
- Lean Six Sigma Green Belt, Black Belt, PMP, or equivalent certification preferred
- Ability to adhere to SOX control responsibilities where applicable
Benefits
Comp & perks- Flexible working environment
- Work-life balance support
- Equal opportunity and inclusive workplace
- Opportunity to affect change
- Confidential handling of information
- Global professional services company environment
- Knowledge sharing and continuous improvement programs