AI Operations Engineer

Turtle

. Build, test, and support AI agents and chatbots for internal business use cases .

Posted 10/10/2026full-timeRemote • New Jersey • United StatesMid-LevelSenior💰 $100,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building, testing, and supporting AI agents and chatbots, with a strong focus on API integrations and performance monitoring. Proficient in applying governance and security standards while collaborating across IT and business teams.

Highest-signal resume keywords

AI Agent DevelopmentAPI IntegrationData Dog MonitoringNeuralSeek AdministrationTroubleshooting Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI DevelopmentChatbot SupportREST API KnowledgeIntegration EngineeringPerformance MonitoringError HandlingWorkflow TuningCost ManagementIncident ResponseDocumentation

Soft Skills

CollaborationIndependent WorkProblem Solving

Tools & Technologies

NeuralSeekClaudeMicrosoft CopilotData DogModel Context Protocol (MCP)

Industry Keywords

AI GovernanceData Handling PoliciesCompliance StandardsRegulated EnvironmentFinOps Principles

Tech Stack

Tools & technologies

CloudCyber Security

About the role

Key responsibilities & impact

Build, test, and support AI agents and chatbots for internal business use cases
Translate stakeholder requirements into working designs and improve solutions using feedback and usage data
Maintain and improve production AI agents and chatbots through prompt and workflow tuning, error handling, and performance monitoring
Identify informally deployed AI tools and migrate them to enterprise-managed, centrally hosted, access-controlled platforms
Apply governance, authentication, and access-control standards with Cyber Security and the AI Center of Excellence
Administer and support NeuralSeek, Claude, and Copilot platforms
Monitor platform health, performance, and usage using Data Dog and related observability tools
Evaluate new AI tooling and recommend adoption
Support Model Context Protocol (MCP) server infrastructure
Build, test, and maintain API integrations with enterprise applications and data sources
Resolve integration issues with internal teams and vendors
Monitor and manage token and API consumption costs, including allocation, budgeting, forecasting, and optimization
Maintain an inventory of production AI agents, bots, and integrations
Participate in incident response for AI outages, integration failures, and unexpected model behavior
Support vendor management, renewals, license reconciliation, and issue escalation
Develop training and enablement materials for business users
Ensure compliance with AI governance, data handling, and security policies
Document architecture, configurations, and runbooks

Requirements

What you’ll need

Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent hands-on experience
3 to 5 years of experience in an AI, automation, integration, or DevOps/AIOps engineering role
Practical experience building or supporting AI agents or chatbots in a business environment
Working knowledge of REST APIs and experience building or maintaining API integrations
Strong troubleshooting skills across applications, integrations, and infrastructure
Ability to work independently while collaborating across IT, business, and security teams
Familiarity with NeuralSeek, Claude, Microsoft Copilot, or comparable AI orchestration and assistant platforms is preferred
Experience with Data Dog or similar observability and monitoring platforms is preferred
Exposure to Model Context Protocol (MCP) or similar agent-to-system integration frameworks is preferred
Understanding of cloud or SaaS cost management (FinOps) principles as applied to AI consumption is preferred
Experience operating in a regulated or compliance-driven environment is preferred
Relevant certifications are beneficial but not required

Benefits

Comp & perks

401(k) plan
Health insurance
Dental insurance
Vision insurance
Life insurance
Paid holidays
Vacation
Employee negotiated discounts