IT Inside Sales Support Specialist

Tusker

. Perform basic sales and project management tasks .

Posted 11/5/2026full-timeBuffalo Grove • Illinois • United StatesJuniorMid-Level💰 $48,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong project management and sales capabilities, with proficiency in preparing quotes, managing customer accounts, and leveraging vendor relationships. Maintains a solid understanding of IT technology and excels in data entry and CRM management.

Highest-signal resume keywords

Project ManagementSales SupportCRM ManagementMicrosoft Office SuiteSage200

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryQuote PreparationOrder ProcessingInventory MonitoringDiscount Calculation

Soft Skills

Problem SolvingOrganizationInitiativeCommunicationDecision Making

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookConnectWiseD-Tools

Industry Keywords

Customer Account ManagementVendor RelationshipsProject DeadlinesProduct SpecificationsPerformance Standards

About the role

Key responsibilities & impact

Perform basic sales and project management tasks
Research and evaluate solution options
Confirm product specifications meet customer requirements
Maintain current pricing information
Prepare quotes from engineering designs using competitive costs and appropriate margins
Leverage deal registration, promotional pricing programs, and vendor relationships to secure discounts
Register opportunities with HP, HPE, and Dell
Enter data into multiple software systems and maintain CRM project records
Process orders and complete pre-project paperwork and tasks
Enter line items into accounting software and conduct pre-project team meetings
Track orders and coordinate with purchasing to meet project deadlines
Work with accounting to ensure prompt billing of completed projects
Create and process change orders and return requests
Maintain customer account records and monitor inventories
Respond to customer product and service inquiries and follow up
Communicate with coworkers, vendors, and clients by phone, email, and in person
Organize onsite and Teams meetings
Provide backup coverage for absent coworkers
Maintain working knowledge of current IT technology and recommend straightforward product solutions
Participate in product training
Meet departmental performance standards, goals, and objectives

Requirements

What you’ll need

Associate’s degree or 2–3 years of related experience
Basic computer skills and experience using Microsoft Word, Excel, and Outlook
Ability to solve problems, stay organized, meet deadlines, and take initiative on projects
Ability to interpret written, verbal, diagram, or schedule-based instructions
Ability to make sound, accurate business decisions with little or no supervision
Ability to calculate discounts, interest, commissions, proportions, and percentages
Knowledge of Sage200, MS Office Suite, ConnectWise, and D-Tools is a plus