FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer relationship management and inside sales expertise, with a focus on identifying sales opportunities and delivering value-added communication. Proficient in utilizing ERP and CRM systems to enhance customer interactions and sales processes.
Highest-signal resume keywords
Customer Relationship ManagementInside Sales TechniquesCold CallingERP System ProficiencyCRM System Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer QualificationCustomer AcquisitionCredit Card ProcessingSales Systems ManagementSales Opportunity Development
Soft Skills
CommunicationRelationship BuildingProactive Problem Solving
Tools & Technologies
ERP SystemCRM System
Industry Keywords
Material Handling IndustryIndustrial PartsSuppliersVendors
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Build and maintain strong customer relationships
- Proactively identify and develop sales opportunities
- Deliver regular, consistent, and value-added communication to corporate accounts
- Grow and maintain customers through inbound and outbound calls
- Meet the required minimum daily outbound talk time
- Identify customer needs and present appropriate products and services
- Build and foster customer relationships and sales opportunities to meet sales objectives
- Navigate and research company ERP and CRM systems for product pricing and availability
- Correspond with customers and enter feedback or action items
- Notify customers about backordered items and provide delivery dates
- Gather claims information from customers and enter it into company sales systems
Requirements
What you’ll need- Minimum of 3 years’ work experience in a Customer Support or other applicable customer service/inside sales role
- Proficient understanding of the material handling and industrial parts industry, including parts, customers, suppliers, and vendors
- Proficient understanding and demonstrated ability in inside sales techniques, including cold calling, customer qualification, and customer acquisition
- Proficient knowledge and ability to handle credit card processing
- Proficiency using a company ERP (Enterprise Resource Planning) and CRM (customer relationship management) system
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Onsite health clinic
- Dollar-for-dollar 401(k) match up to 6%
- On-site preschool
- On-site restaurant
- On-site fitness/recreation facilities
- Regular team get-togethers
- Hybrid work schedule
- Professional development opportunities, including access to LinkedIn Learning and in-house/external training courses
