Case Manager

U.S. Committee for Refugees and Immigrants (USCRI)

. Provide case management and training related to employability and self-sufficiency .

Posted 11/11/2026full-timeRaleigh • North Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management and developing self-sufficiency plans for refugee populations, while effectively connecting clients with community resources and support systems. Proficient in maintaining partnerships with local employers and providing culturally appropriate services.

Highest-signal resume keywords

Case ManagementPartnership DevelopmentCultural OrientationClient AdvocacyMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementSelf-Sufficiency PlanningQuantitative AbilityReport WritingCommunity Resource Connection

Soft Skills

Interpersonal SkillsTeam CollaborationSelf-MotivationListening AbilityRelationship Building

Tools & Technologies

Microsoft OfficeTransportation

Certifications & Qualifications

Bachelor's Degree in Social WorkUSCRI Orientation and Training

Industry Keywords

Refugee PopulationsEmployment OutreachCommunity NetworksHuman Rights AdvocacyService Provider Negotiation

About the role

Key responsibilities & impact

Provide case management and training related to employability and self-sufficiency
Develop self-sufficiency plans for clients
Provide cultural orientation information
Orient refugee clients to community resources
Develop employment prospects through outreach to employers and employment agencies
Facilitate partnerships and recruit new placement opportunities
Meet with service providers, landlords, and employers to explain program services and negotiate linkages
Provide follow-up services to determine participant outcomes
Make referrals to internal and external services to remove barriers to self-sufficiency
Connect clients with supportive community networks and support systems for long-term integration
Ensure refugees are served in a linguistically and culturally appropriate manner
Provide education and advocacy when necessary
Maintain case files
Submit written reports as required
Perform other job-related duties assigned by the supervisor

Requirements

What you’ll need

A bachelor’s degree in social work, communications, or related field
Experience in case management, social work, or working with refugee populations preferred
Ability to develop and maintain partnerships with local employers
Good written and verbal command of English
Ability to work as a team member and independently, with a high level of self-motivation required
Exceptional interpersonal skills, including keen listening ability and relationship building
Proficient in Microsoft Office
Must have a valid driver's license, insurance, clean driving record, and personal transportation
Dedication to the human rights of refugees, immigrants, asylum seekers, and displaced people
Satisfactory completion of USCRI’s Orientation and Training
Satisfactory completion of annual mandatory training
Complete additional training as identified by supervisor(s), program director, or Human Resources
Use of manual dexterity, tactile, visual, and audio acuity
Ability to perform repetitive motion and sustain prolonged periods of sitting and standing, visual and mental applications and demands
Occasional ability to lift up to 25 pounds, bend, pull, and carry
Quantitative/mathematical ability involving addition, subtraction, multiplication, division, and standard measurements

Benefits

Comp & perks

Reasonable accommodation for individuals with disabilities
USCRI Orientation and Training
Annual mandatory training
Additional training as identified by supervisor(s), program director, or Human Resources