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Program Officer
U.S. Committee for Refugees and Immigrants (USCRI). Support the Principal Field Office Director with program planning, implementation, and operational priorities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in program management, grant oversight, and data analysis, with a strong focus on compliance and service quality. Proficient in developing training materials and maintaining effective communication with diverse stakeholders.
Highest-signal resume keywords
Grant ManagementProgram MonitoringData AnalysisTechnical AssistanceIntercultural Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program PlanningOperational PrioritiesBudget TrackingCompliance DocumentationData ReviewReportingFile ReviewsCorrective Action PlansProgram Efficiency ImprovementService Quality Monitoring
Soft Skills
Strong Writing SkillsAnalytical SkillsTime ManagementOrganizational SkillsInterpersonal Skills
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft AccessDatabase Systems
Industry Keywords
Humanitarian ServicesNonprofit Program ManagementResettlementClient-Centered Service DeliveryStakeholder Engagement
About the role
Key responsibilities & impact- Support the Principal Field Office Director with program planning, implementation, and operational priorities
- Coordinate across programs to ensure consistent processes, timelines, and service delivery
- Support program staff with implementation questions, emerging issues, and operational needs
- Identify opportunities to improve program efficiency and service quality
- Support implementation and oversight of federal, state, and other grants and contracts
- Monitor program requirements, deliverables, reporting deadlines, and documentation
- Assist with monitoring activities, file reviews, corrective action plans, and follow-up
- Provide technical assistance and training to staff on program requirements and compliance
- Collect, review, and analyze program data for grant reporting, leadership updates, and program planning
- Maintain program trackers, reporting tools, templates, and documentation systems
- Support budget and financial tracking with Finance and the Principal Field Office Director
- Identify and appropriately escalate reporting, spending, or compliance issues
- Support monitoring and evaluation of program performance, service quality, and client outcomes
- Develop and maintain guidance, tools, and training materials
- Promote client-centered and consistent service delivery across programs
- Share best practices and support continuous program improvement
- Coordinate with HQ departments, government agencies, funders, community partners, and service providers
- Assist with grant proposals, continuation applications, and other funding-related activities
- Support special projects and other program or operational priorities assigned by the Principal Field Office Director
Requirements
What you’ll need- Master’s degree from an accredited institution with at least two years of progressive experience in resettlement, humanitarian services, nonprofit program management, or another relevant field; or a Bachelor’s degree with at least three years of progressive, relevant work experience
- Experience with grant management, program monitoring, data review, reporting, training, and technical assistance is preferred
- Strong writing, analytical, and computer skills
- Ability to prepare clear reports, review data, and communicate findings within required timeframes
- Excellent interpersonal and intercultural communication skills
- Strong time-management and organizational skills
- Ability to work independently and collaboratively, manage competing priorities, and meet deadlines in a fast-paced environment
- Experience tracking, verifying, and documenting program data and compliance information
- Proficiency in Microsoft Word, Excel, Access, and database systems
- Experience using data systems for reporting and quality assurance is preferred
- Ability to establish and maintain professional relationships with network agencies, community partners, and other stakeholders
- Ability and willingness to travel domestically as needed
- Dedication to the rights of refugees, immigrants, asylum seekers, and displaced persons
- Demonstrated support of USCRI’s values, including respect for others, confidentiality, and appreciation of a multicultural workplace
Benefits
Comp & perks- Equal employment opportunity without regard to protected characteristics
- Ability and willingness to travel domestically as needed