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Appraisal Project Manager
U.S. Forensic. Enter and verify new assignments and proactively manage projects, including cycle times .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and communication skills while managing projects and maintaining detailed documentation. Proficient in customer service and collaboration within a team environment, with a focus on process improvements and compliance.
Highest-signal resume keywords
Project ManagementXactimate FamiliarityStrong Communication SkillsDetail-Oriented DocumentationCustomer Service Excellence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementDocumentation ManagementInvoice ProcessingAppraisal Report ReviewInsurance Claims Experience
Soft Skills
Organizational SkillsCollaborationGrowth MindsetCalm Under PressureProactive Communication
Tools & Technologies
Microsoft OfficeXactanalysisPDF ToolsWeb Browsers
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Insurance ClaimsQuality AssuranceCompliance StandardsU.S. ITAR Export Controls
About the role
Key responsibilities & impact- Enter and verify new assignments and proactively manage projects, including cycle times
- Maintain detailed documentation and update file statuses regularly
- Communicate project status with clients and provide proactive updates
- Assign, manage, and monitor field appraisal teams
- Collaborate with the Quality Assurance team to ensure a high-caliber end product
- Provide exceptional customer service via phone and email, assess client needs, and deliver appropriate solutions
- Maintain consistent communication with field teams
- Answer incoming calls and respond to emails in a timely, professional manner
- Review appraisal reports for accuracy, completeness, and compliance with industry standards and regulations
- Process invoices in accordance with contractual requirements and maintain proper documentation
- Provide feedback on operational issues and inefficiencies to support process improvements
- Assist with additional duties as needed
Requirements
What you’ll need- High school diploma or GED required
- Insurance claims experience preferred
- Familiarity with Xactimate and Xactanalysis
- Strong organizational, documentation, and communication skills
- Ability to remain calm, focused, and effective in a fast-paced environment
- Highly detail-oriented with a commitment to accurate, thorough file documentation
- Ability to collaborate and share job management responsibilities within a team environment
- Growth mindset with a willingness to suggest improvements and foster open communication
- Proficient in Microsoft Office, web browsers, and PDF tools, with the ability to quickly learn internal systems
- U.S. Person status required: U.S. citizen or national, lawful permanent resident, refugee, or asylee in the United States
- Access to information subject to U.S. ITAR export controls required