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Senior Manager, Salesforce & Technology
U.S. Soccer Foundation. Serve as the primary administrator and technical owner of Salesforce CRM .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce CRM administration, configuration, and integration, with a strong focus on data architecture, reporting, and user training. Proven ability to translate business requirements into scalable technical solutions while managing multiple priorities in a collaborative environment.
Highest-signal resume keywords
Salesforce CRM AdministrationSalesforce Flow AutomationTableau Data VisualizationSalesforce Marketing Cloud IntegrationSalesforce Administrator Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce ConfigurationData ArchitectureReportingIntegrationsChange ManagementUser PermissionsValidation RulesData GovernanceTechnical DocumentationProject Management
Soft Skills
Effective CommunicationPrioritizationCollaborationCuriosity About Emerging TechnologyFollow-Through
Tools & Technologies
SalesforceTableauSalesforce Marketing CloudPardotAI Technologies
Certifications & Qualifications
Salesforce Administrator Certification
Industry Keywords
Data Quality PracticesUser Access ManagementTechnical OwnershipMission-Driven EnvironmentTechnology Governance
Tech Stack
Tools & technologiesCloudCyber SecurityTableau
About the role
Key responsibilities & impact- Serve as the primary administrator and technical owner of Salesforce CRM
- Govern user access, permissions, security settings, configuration, architecture, documentation, and change management
- Design, build, test, and maintain Salesforce objects, fields, flows, automations, validation rules, integrations, and configurations
- Translate business and programmatic requirements into scalable Salesforce solutions
- Support Salesforce adoption through training, guidance, and user documentation
- Lead technical development of Salesforce reports, dashboards, Tableau solutions, and other data visualizations
- Support Salesforce CRM–Marketing Cloud integration, including data architecture, synchronization, troubleshooting, and CRM enhancements
- Help shape the Foundation’s broader technology ecosystem and scalable infrastructure
- Maintain and prioritize a roadmap of Salesforce enhancements and strategic technology projects
- Coordinate external consultants and communicate project status, risks, dependencies, and recommended decisions
- Support organizational technology, AI, IT, cybersecurity, access management, vendor management, and technology governance needs
- Monitor emerging technology needs and recommend improvements
- Develop technical documentation covering architecture, configurations, data definitions, integrations, procedures, and end-user guidance
- Help establish data-governance standards, data-quality practices, ownership expectations, retention considerations, and access controls
- Perform other duties as assigned in support of the Foundation’s mission and operational needs
Requirements
What you’ll need- Four or more years of hands-on experience administering, configuring, and improving Salesforce environments
- Experience supporting complex, multi-department Salesforce environments is strongly preferred
- Experience with Salesforce Flow, automation, permissions and security, data architecture, reporting, integrations, and platform governance
- Experience with sandbox environments, deployment or release processes, and change-management practices is preferred
- Experience with Tableau or comparable data visualization and business intelligence tools
- Ability to translate reporting requirements into effective technical solutions
- Experience supporting Salesforce integrations with marketing technology; familiarity with Salesforce Marketing Cloud is strongly preferred
- Experience with Marketing Cloud Account Engagement, formerly Pardot, or comparable marketing-automation platforms may also be considered
- Ability to translate business and programmatic needs into scalable technical solutions and communicate effectively with technical and non-technical colleagues
- Strong project-management, prioritization, and follow-through skills
- Ability to work independently while managing multiple priorities in a mission-driven, collaborative environment
- Curiosity about emerging technology, including AI, and ability to evaluate practical applications with security and governance considerations
- Salesforce Administrator certification required
- Commitment to equity, inclusion, respectful collaboration, and sports-based youth development
Benefits
Comp & perks- Generous medical and dental insurance plans
- 401(k) retirement plans with employer match
- Professional development
- Mobile data plan reimbursement
- Generous vacation
- Occasional travel and participation in meetings or events may be required based on organizational needs