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UDig

Client Services Lead

UDig

. Lead client relationships as a primary point of contact for assigned accounts .

Posted 9/17/2026full-timeNashville • Tennessee • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in client relationship management, account planning, and delivery management within technology and professional services. Proven ability to drive revenue growth and align technical delivery with business objectives while ensuring client satisfaction.

Highest-signal resume keywords
Client Relationship ManagementAccount PlanningDelivery ManagementFinancial ForecastingAgile Delivery Environments

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Account ManagementOperational OversightRevenue Growth StrategiesProposal DevelopmentOpportunity Identification
Soft Skills
CommunicationInfluencing StakeholdersRelationship BuildingStrategic Advising
Tools & Technologies
Azure DevOpsJiraNotion
Industry Keywords
ConsultingClient ServicesSoftware DevelopmentProfessional Services

Tech Stack

Tools & technologies
Azure

About the role

Key responsibilities & impact
  • Lead client relationships as a primary point of contact for assigned accounts
  • Partner with Delivery Managers and Technical Leads to keep projects on track, remove blockers, and promote quality and accountability
  • Build and execute account plans to expand client accounts and identify new opportunities
  • Connect UDig capabilities to client goals and broader business outcomes
  • Provide insights, best practices, and recommendations to strengthen client partnerships
  • Represent UDig as a strategic advisor, storyteller, and relationship builder
  • Track and measure client satisfaction across engagements
  • Collaborate with sales, marketing, and delivery leadership to align efforts and drive firm-wide growth in Nashville

Requirements

What you’ll need
  • 7+ years of experience in consulting, client services, or account management roles within a technology, software development, or professional services environment
  • Strong background in delivery management, operational oversight, and client relationship growth
  • Proven ability to navigate complex client environments, influence executive stakeholders, and drive alignment across teams
  • Experience supporting pre-sales efforts, including opportunity identification, proposal development, and client pitch support
  • Expertise in account planning, financial forecasting, and revenue growth strategies
  • Ability to bridge technical delivery teams and business stakeholders, communicate clearly, and act as a trusted advisor
  • Familiarity with agile delivery environments
  • Familiarity with project management tools such as Azure DevOps, Jira, and Notion

Benefits

Comp & perks
  • Hybrid work environment with opportunities for high-caliber in-person collaboration
  • $1,500 annual training budget
  • Mentorship and hands-on learning
  • Strong salary
  • Performance-based bonuses
  • Career progression
  • PTO
  • Parental leave
  • 401(k) match
  • Health insurance
  • Dental insurance
  • Vision insurance
  • UDig Elevate career growth and leadership opportunities