Operations Officer

UK Research and Innovation

. Support ESRC internal communication channels, including ESRC News publishing and maintaining intranet content .

Posted 9/22/2026full-timeSwindon • United KingdomMid-LevelSenior💰 £30,895 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong planning and organizational skills to manage multiple activities while maintaining high-quality standards. Proficient in internal communication, stakeholder engagement, and operational support, with a focus on continuous improvement and collaboration.

Highest-signal resume keywords

Planning And Organisational SkillsEffective Personal CommunicationAttention To DetailIT CompetencyProblem-Solving Ability

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Interpersonal SkillsSelf-MotivatedEnthusiasticFlexibleCollaborative

Tools & Technologies

Microsoft Office Suite

Certifications & Qualifications

Baseline Personnel Security Screening (BPSS)

Industry Keywords

Internal CommunicationOperational SupportStakeholder EngagementEvent ManagementDocumentation Management

About the role

Key responsibilities & impact

Support ESRC internal communication channels, including ESRC News publishing and maintaining intranet content
Support internal campaigns and engagement events covering training, line management, organisational change and strategy
Support the ESRC corporate training programme by scheduling events, promoting activities, managing attendance and evaluation
Provide interview support and manage unexpected on-the-day issues
Maintain key Operations Team documentation
Manage the shared mailbox and general operational queries
Provide secretariat support, including meeting arrangements, agendas, papers and minutes
Identify issues and trends and collaborate with ESRC, UKRI and UK Shared Business Service colleagues on continuous improvement
Provide cover and business continuity for other team members' business-critical activities
Act as a functional champion, such as Purchase Order champion
Handle sensitive data and situations while delivering high-quality work
Support strategic operational projects and respond to changing priorities and tight deadlines

Requirements

What you’ll need

A degree in a relevant discipline, or demonstrable experience of working in a relevant environment or role
Planning and organisational skills, including ability to prioritise and manage multiple or complex activities
Quality-focused, with demonstrable attention to detail and accuracy
Ability to solve problems and overcome challenges
Effective personal communication and interpersonal skills
Confidence speaking with internal audiences face-to-face and dealing with sensitive issues calmly and professionally
Ability to build and maintain collaborative working relationships with team members, stakeholders and others at all levels
Self-motivated, enthusiastic and flexible to adapt, change and cope with ambiguity
IT competency, including Microsoft Office suite
Must undergo Baseline Personnel Security Screening (BPSS) as a pre-condition of employment
Full-time or part-time availability (minimum 0.8 FTE)
Willingness to travel to stakeholder engagements, including occasional overnight stays and work outside standard office hours

Benefits

Comp & perks

30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent)
Flexible working hours
An excellent defined salary pension scheme
Easily accessible public transport links/free parking
Excellent learning and development opportunities
Employee discounts and offers on retail and leisure activities
Salary sacrifice cycle to work scheme
Hybrid working with a mix of working from home and on-site work
Reasonable accommodation for candidates with disabilities
Disability Confident Scheme support