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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing business systems implementations and technology-enabled process improvements, with a strong focus on stakeholder communication, project governance, and agile delivery methodologies. Proficient in translating business needs into actionable requirements and ensuring successful project delivery across cross-functional teams.
Highest-signal resume keywords
Business Systems ImplementationAgile Project DeliveryStakeholder CommunicationRequirements FacilitationProject Management Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Process DocumentationRequirements AnalysisRisk ManagementTesting CoordinationData IntegrationProject Scope ManagementBudget ManagementChange ManagementProcess ImprovementAnalytical Problem-Solving
Soft Skills
Facilitation SkillsWritten CommunicationPresentation SkillsNegotiation SkillsOrganizational Skills
Tools & Technologies
Microsoft ProjectAzure DevOpsJiraPlanviewERP SystemsCRM SystemsHRISWorkflow PlatformsReporting SolutionsMicrosoft Office Suite
Certifications & Qualifications
PMPCSMPMI-ACPCBAP
Industry Keywords
Enterprise ApplicationsCross-Functional ProjectsMatrixed EnvironmentTechnology-Enabled InitiativesStakeholder Management
Tech Stack
Tools & technologiesAzureERPPMP
About the role
Key responsibilities & impact- Lead business systems and technology-enabled initiatives from approved business need through solution delivery, adoption, and transition to sustainable operations
- Develop and maintain project charters defining purpose, scope, ownership, funding assumptions, deliverables, risks, dependencies, and authority
- Facilitate discovery activities covering current-state processes, pain points, requirements, system impacts, data needs, integrations, and future-state expectations
- Document, prioritize, trace, and translate business requirements into actionable system or delivery requirements
- Create integrated delivery plans with milestones, acceptance criteria, owners, dependencies, dates, and confidence levels
- Coordinate delivery across business functions, systems teams, developers, analysts, data/reporting resources, vendors, and operations
- Establish agile, predictive, or hybrid delivery approaches
- Manage project systems of record, scope, requirements, backlog, milestones, budget, risks, decisions, testing, change activities, and operational readiness
- Facilitate current-state and future-state process documentation and solution validation
- Manage risks, issues, dependencies, decisions, escalations, scope changes, and trade-offs
- Coordinate system, integration, regression, and user acceptance testing
- Ensure end-to-end business process test coverage, defect resolution, retesting, and formal business acceptance
- Develop stakeholder and communication plans and provide project health and delivery-confidence reporting
- Partner on change management, communications, training, user experience, adoption, and benefits realization
- Establish release and operational-readiness criteria and document defects, workarounds, limitations, support needs, and residual risks
- Close projects with records of delivered scope, decisions, remaining risks, ownership, measurement responsibilities, and lessons learned
- Share delivery practices and support continuous improvement of project management, requirements, testing, implementation, and business-system practices
Requirements
What you’ll need- Bachelor’s degree in Business, Finance, Accounting, Information Systems, Computer Science, Engineering, Project Management, or a related discipline, or equivalent professional experience
- 8+ years of progressive experience managing business systems implementations, enterprise applications, technology-enabled process improvements, or complex cross-functional projects
- Experience facilitating business-process and requirements discussions and translating business needs into structured project or system deliverables
- Experience with enterprise business systems such as ERP, CRM, financial systems, HRIS, project systems, workflow platforms, reporting/data solutions, or comparable applications
- Experience coordinating work in a matrixed environment
- Working knowledge of agile, predictive, and hybrid project delivery approaches
- Experience facilitating requirements workshops, sprint ceremonies, testing cycles, project governance, decision forums, and milestone reviews
- Ability to manage scope, schedules, requirements, milestones, risks, dependencies, decisions, budgets, vendors, testing, and stakeholder communications
- Ability to translate technical constraints and system decisions into understandable business impacts
- Strong facilitation, written communication, presentation, negotiation, and stakeholder-management skills
- Strong analytical and problem-solving skills
- Strong organizational skills and attention to detail
- Proficiency with Microsoft Word, Excel, PowerPoint, Teams, and project or agile delivery tools
- Experience with Microsoft Project, Azure DevOps, Jira, Planview, or comparable work-management platforms is preferred
- PMP, CSM, PMI-ACP, CBAP, or comparable certification is preferred
- Openness to innovation and applying evolving technology and AI tools
- Must have authorization to work permanently in the U.S.
Benefits
Comp & perks- Flexible Workplace
- Employee Ownership
- Competitive Pay
- Comprehensive Benefits Package
- Collaborative Environment
- Innovative Culture
- Flexible working schedule
- Remote, hybrid, or in-office work options
- Work-life balance and separation between home and work life
- Investment in employees and tools necessary to be productive
