Audiology Assistant

UMass Memorial Health

. Assist during audiological evaluations under the direction of an Audiologist .

Posted 9/22/2026full-timeWorcester • Massachusetts • United StatesMid-LevelSenior💰 $24 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in assisting with audiological evaluations, programming hearing aids, and troubleshooting hearing technology devices. Possesses strong organizational skills and the ability to maintain clinical records and supplies while ensuring effective communication with patients and families.

Highest-signal resume keywords

Audiology KnowledgeHearing Aid ProgrammingPatient CareData AnalysisMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Audiological EvaluationsHearing Aid ProgrammingTroubleshooting Hearing TechnologyData EntryStatistical Reporting

Soft Skills

Interpersonal SkillsEmpathyOrganization SkillsAttention to DetailEffective Communication

Tools & Technologies

SharePointTracking SystemsClinical Equipment

Certifications & Qualifications

Audiology Assistant Licensure Eligibility

Industry Keywords

Health CareAudiologyPatient Case HistoriesOffice Procedures

About the role

Key responsibilities & impact

Assist during audiological evaluations under the direction of an Audiologist
Room patients and take patient case histories
Program hearing aids for CI and Baha evaluations
Troubleshoot hearing technology devices, recommend repairs, and draft authorization requests for parts and repairs
Maintain a tracking system and instruct patients and families in the use of hearing technology equipment
Enter and extract research data from databases
Check in hearing technology equipment and document it in SharePoint
Produce and maintain statistical records, reports, forms, schedules, and other materials
Perform administrative duties as necessary
Maintain supplies, inventory, clinical equipment, toys, files, records, consult rooms, and booths
Keep the clinic neat and orderly

Requirements

What you’ll need

Associate degree with a Health Care background
Eligibility to become licensed as an Audiology Assistant in Massachusetts and obtain licensure within 3 months of hire
Knowledge of the Audiology field and functions
Analytical skills and judgment to interpret data and take appropriate action
Knowledge of basic patient care and office procedures
Excellent interpersonal skills, empathy, and ability to interact effectively with children and parents
Organization skills, attention to detail, and good phone etiquette/customer service
Ability to communicate effectively orally and in writing
Knowledge and use of Microsoft Office products

Benefits

Comp & perks

Potential signing bonus, subject to eligibility
Audiology department-provided training for licensure
On-the-job training available to obtain a license
Union representation (SHARE)