Lab Director

UMass Memorial Health

. Responsible for the overall operation and administration of the Clinical Laboratory .

Posted 9/24/2026full-timeLeominster • Massachusetts • United StatesLead💰 $116,563 - $209,789 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinical laboratory operations, including strategic planning, quality assurance, and compliance with regulatory standards. Proven ability to lead and develop diverse teams while fostering a culture of accountability and collaboration.

Highest-signal resume keywords

Bachelor's Degree In Medical TechnologyRegistered MT (ASCP)7 Years Laboratory Experience3 Years Supervisory Or Management ExperienceExperience Leading CAP, CLIA, Joint Commission Inspections

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Laboratory Operations ManagementQuality AssuranceStrategic PlanningEmployee Performance ManagementLaboratory Information Systems (LIS)Laboratory Technology ImplementationsWorkforce Stabilization StrategiesConflict ResolutionOrganizational Change LeadershipLaboratory Growth Initiatives

Soft Skills

Interpersonal SkillsCommunication SkillsTeamworkRelationship-BuildingInfluencing Skills

Certifications & Qualifications

Registered MT (ASCP)

Industry Keywords

Clinical LaboratoryHealthcare EnvironmentRegulatory ComplianceUnionized EnvironmentsLaboratory Outreach Programs

About the role

Key responsibilities & impact

Responsible for the overall operation and administration of the Clinical Laboratory
Oversee all laboratory services, operations, testing, and reporting
Perform strategic planning and develop departmental goals and objectives
Lead delegation, organization, coordination, and daily laboratory operations
Ensure quality across pre-analytic, analytic, and post-analytic testing phases
Ensure compliance with policies, procedures, health, and safety requirements
Maintain collaborative relationships with hospital management, employees, physicians, nursing leaders, operations, and other stakeholders
Create and sustain accountability, teamwork, professionalism, and mutual respect across laboratory departments
Address employee relations concerns, performance issues, and workplace conflict
Recruit, develop, mentor, and retain laboratory professionals and leaders
Implement succession planning and develop internal talent
Lead organizational change, operational improvements, system initiatives, and workflow redesign
Establish performance expectations, conduct evaluations, and develop corrective action plans
Support exceptional laboratory service and responsiveness

Requirements

What you’ll need

Bachelor’s degree in medical technology or related science field
Registered MT (ASCP) or equivalent
Minimum 7 years laboratory experience
3 years of supervisory or management experience
Interpersonal and communication skills, both oral and written
Strong management skills
Experience leading large, diverse laboratory teams in a complex healthcare environment preferred
Experience with workforce stabilization, staff retention strategies, and culture transformation initiatives preferred
Experience managing employee performance, coaching leaders, resolving conflict, and fostering workforce engagement preferred
Proven ability to lead organizational change, improve employee morale, and build a culture of accountability and collaboration preferred
Exceptional communication, relationship-building, and influencing skills preferred
Experience working in unionized environments preferred
Experience leading CAP, CLIA, Joint Commission, and state regulatory inspections with successful outcomes preferred
Experience managing laboratory outreach programs, reference laboratory relationships, and laboratory growth initiatives preferred
Experience overseeing laboratory information systems (LIS) and laboratory technology implementations preferred

Benefits

Comp & perks

Signing bonus may be available, subject to eligibility
Equal opportunity and affirmative action employment practices
Disability assistance during the application process