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Pharmacy Technician – Per Diem
UMass Memorial Health. Answer telephone calls and triage customer requests to pharmacist staff .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in medication distribution, inventory management, and compliance with pharmacy standards, including IV preparation and automated dispensing systems. Strong focus on customer service and effective communication within healthcare teams.
Highest-signal resume keywords
Registered Pharmacy Technician LicenseIV Room PreparationAutomated Dispensing SystemsCustomer Service SkillsAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medication DistributionInventory ManagementCompounding OintmentsPreparing IV MedicationsQuality Control TasksTriage Pharmacy RequestsPackaging Unit-Dose MedicationsTroubleshooting Drug-Distribution IssuesPerforming Nursing-Unit InspectionsCompliance with USP 797 Standards
Soft Skills
Effective CommunicationInterpersonal SkillsProblem SolvingTeam CollaborationAttention to Detail
Tools & Technologies
Pyxis Distribution SystemsAutomated Dispensing Systems
Certifications & Qualifications
Registered Pharmacy Technician LicenseNational Pharmacy Technician CertificationCertification from Massachusetts Board of Pharmacy-Approved Certifying Body
Industry Keywords
Pharmacy PoliciesHealth and Safety RegulationsPatient Care AreasPharmacy LiaisonChemotherapy ProductionTPN PreparationHospital Pharmacy Experience
About the role
Key responsibilities & impact- Answer telephone calls and triage customer requests to pharmacist staff
- Triage pharmacy window requests
- Deliver medications to patient care areas and pick up physician orders and returned medications
- Complete scheduled rounds on patient care areas
- Manage inventory, including ordering, receiving, storing, labeling, and checking expiration dates of medications and supplies
- Package unit-dose medications with appropriate labeling
- Pre-pack bulk medications and compound ointments, creams, oral solutions, and other medications as needed
- Complete drug distribution tasks under pharmacist supervision
- Operate and maintain Pyxis distribution systems, including refilling, loading, inventory maintenance, expiration dating, troubleshooting, customer service resolution, and controlled-substance discrepancy assistance
- Assist with Pyxis inventory optimization and identify quality and customer-service improvements
- Train colleagues and technical staff as needed
- Complete IV room distribution assignments following USP 797 standards and pharmacy policies
- Prepare patient-specific IV medications, batch IV products, parenterals, syringes, infusions, TPNs, and other IV preparations
- Complete IV room quality-control tasks, including hood-cleaning documentation, temperature logs, and daily cleaning
- Complete TPN and chemotherapy production according to internal policies and procedures
- Complete nursing-unit inspections and identify safety, quality, workflow, and efficiency improvements
- Act as a pharmacy liaison while delivering medications to patient care areas
- Troubleshoot drug-distribution issues for nursing
- Provide customer service to nursing and pharmacy teams
- Participate in departmental and interdisciplinary teams, goals, objectives, and process improvements
- Comply with departmental policies, health and safety regulations, documentation requirements, and attendance standards
- Perform other related duties as assigned
Requirements
What you’ll need- High School diploma
- Licensed as a Registered Pharmacy Technician or Pharmacy Intern by the Massachusetts Board of Registration in Pharmacy
- Baseline understanding of automated dispensing systems, technology and IV room processes
- Strong attention to detail
- Ability to comply with all department and hospital policy and procedures
- Ability to effectively interact and problem solve with other team members of the pharmacy department
- Excellent customer service and communication skills
- Ability to communicate effectively both orally and in writing
- Good interpersonal skills, especially related to health care colleagues
- Ability to read, write and speak clearly in English
- For Milford: High School diploma or equivalent
- For Milford: Massachusetts Pharmacy Technician license
- For Milford: Certification from a Massachusetts Board of Pharmacy-approved certifying body (National Healthcareer Association or Pharmacy Technician Certification Board)
- Preferred: National Pharmacy Technician certification
- Preferred: Minimum one (1) year of experience in a hospital pharmacy
Benefits
Comp & perks- Signing bonus may be available, subject to eligibility confirmation during the interview process
- Equal opportunity and affirmative action employment practices
- Disability assistance during the application process