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UMB Bank

Personal Banker

UMB Bank

. Build customer relationships and recommend and sell products and services .

Posted 10/10/2026full-timeAtchison • Kansas • United StatesJunior💰 $21 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer relationship management and sales skills, with the ability to identify customer needs and provide tailored financial solutions. Proficient in achieving key performance metrics while maintaining attention to detail and compliance with industry standards.

Highest-signal resume keywords
Customer Relationship ManagementSales ExperienceNMLS RegistrationKey Performance MetricsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Financial SolutionsTransaction ManagementCash Drawer ManagementBank DocumentationProduct Recommendations
Soft Skills
Compelling CommunicationProblem-SolvingPositive ImagePositive-Outcome Skills
Certifications & Qualifications
NMLS Registration
Industry Keywords
Retail EnvironmentWorkplace BankingCross-SellingCustomer Needs Assessment

About the role

Key responsibilities & impact
  • Build customer relationships and recommend and sell products and services
  • Identify customer needs and offer financial solutions
  • Convert transactions, account maintenance, and routine service requests into cross-sell conversations
  • Call leads, visit businesses to offer workplace banking, and develop referral networks
  • Achieve daily key performance metrics while balancing competing priorities
  • Learn and perform transactions, manage a cash drawer, and complete bank documentation according to industry and legal standards
  • Perform other duties as assigned

Requirements

What you’ll need
  • High school diploma or equivalent
  • One year of experience in a retail environment engaging with customers and making product recommendations that lead to sales or relevant experience
  • Reliable transportation
  • Ability to work branch hours, including weekends and some evenings
  • Ability to obtain NMLS registration within 90 days
  • Ability to meet daily key performance metrics
  • Attention to detail when completing documents or explaining features and benefits
  • Compelling communication, positive image, problem-solving, and positive-outcome skills

Benefits

Comp & perks
  • Extensive training on UMB’s products and services, the sales process, and offering financial solutions
  • Mentorship and expertise from UMB leaders
  • Paid Time Off
  • 401(k) matching program
  • Annual incentive pay
  • Paid holidays
  • Company-sponsored medical, dental, vision, and other insurance coverage
  • Health savings, flexible spending, and dependent care accounts
  • Adoption assistance
  • Employee assistance program
  • Fitness reimbursement
  • Tuition reimbursement
  • Associate wellbeing program
  • Associate emergency fund
  • Various associate banking benefits