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UMB Bank

Personal Banker

UMB Bank

. Ask personalized questions to convert transactions, account maintenance, and routine service requests into cross-sell conversations .

Posted 10/27/2026full-timeDenver • Colorado • United StatesJunior💰 $23 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer relationship-building skills and the ability to recommend and sell financial products. Proficient in performing transactions, managing cash drawers, and adhering to industry standards.

Highest-signal resume keywords
Customer Relationship BuildingSales ExperienceCash Drawer ManagementNMLS RegistrationKey Performance Metrics

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Transaction ProcessingBank DocumentationProduct KnowledgeCross-SellingAccount Maintenance
Soft Skills
CommunicationInterpersonal SkillsProblem-Solving
Certifications & Qualifications
HS DiplomaNMLS Registration
Industry Keywords
Retail BankingFinancial ProductsCustomer Needs AssessmentReferral NetworksPerformance Metrics

About the role

Key responsibilities & impact
  • Ask personalized questions to convert transactions, account maintenance, and routine service requests into cross-sell conversations
  • Create sales opportunities by calling leads, visiting businesses to offer workplace banking, and developing referral networks
  • Achieve daily key performance metrics while balancing competing priorities
  • Learn and perform transactions, cash-drawer management, and bank documentation processes
  • Build customer relationships and recommend and sell financial products and services
  • Identify customer needs and offer financial solutions
  • Perform other duties as assigned

Requirements

What you’ll need
  • HS Diploma or equivalent
  • One year of experience in a retail environment engaging with customers and making product recommendations that lead to sales or relevant experience
  • Reliable transportation
  • Ability to work branch hours, including weekends and some evenings
  • Ability to obtain NMLS registration within 90 days
  • Ability to perform transactions, manage a cash drawer, and complete bank documentation according to industry and legal standards
  • Ability to meet daily key performance metrics
  • Sales, product knowledge, and customer relationship-building capability

Benefits

Comp & perks
  • Paid Time Off
  • 401(k) matching program
  • Annual incentive pay
  • Paid holidays
  • Company-sponsored medical, dental, vision, and other insurance coverage
  • Health savings, flexible spending, and dependent care accounts
  • Adoption assistance
  • Employee assistance program
  • Fitness reimbursement
  • Tuition reimbursement
  • Associate wellbeing program
  • Associate emergency fund
  • Associate banking benefits
  • Extensive training on products, services, sales process, and financial solutions
  • Mentorship from UMB leaders