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UMB Bank

Personal Banker

UMB Bank

. Build customer relationships and recommend and sell banking products and services .

Posted 9/25/2026full-timeKansas City • Kansas • United StatesJunior💰 $21 per hourWebsite

About the role

Key responsibilities & impact
  • Build customer relationships and recommend and sell banking products and services
  • Identify customer needs and offer financial solutions to support customers’ financial well-being
  • Convert transactions, account maintenance, and routine service requests into cross-sell conversations
  • Create sales opportunities by calling leads, visiting businesses for workplace banking, and developing referral networks
  • Achieve daily key performance metrics while balancing competing priorities
  • Learn and perform transactions, manage a cash drawer, and complete bank documentation according to industry and legal standards
  • Perform other duties as assigned

Requirements

What you’ll need
  • HS Diploma or equivalent
  • One year of experience in a retail environment engaging with customers and making product recommendations that lead to sales, or relevant experience
  • Reliable transportation
  • Ability to work branch hours, including weekends and some evenings
  • Ability to obtain NMLS registration within 90 days
  • Ability to work in a high-energy, sales-driven team
  • Product knowledge and conversation skills to identify customer needs and recommend financial solutions
  • Compelling communication, positive image, problem-solving, and detail orientation

Benefits

Comp & perks
  • Paid Time Off
  • 401(k) matching program
  • Annual incentive pay
  • Paid holidays
  • Company-sponsored medical, dental, vision, and other insurance coverage
  • Health savings, flexible spending, and dependent care accounts
  • Adoption assistance
  • Employee assistance program
  • Fitness reimbursement
  • Tuition reimbursement
  • Associate wellbeing program
  • Associate emergency fund
  • Associate banking benefits
  • Extensive training on UMB’s products and services, the sales process, and offering financial solutions
  • Mentorship and expertise from UMB leaders