Personal Banker I, Bilingual in Spanish

UMB Bank

. Build customer relationships and recommend and sell products and services .

Posted 11/4/2026full-timeAurora • Colorado • United StatesJunior💰 $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer relationship management and sales skills, with the ability to identify customer needs and provide tailored financial solutions. Capable of achieving performance metrics while managing transactions and adhering to industry standards.

Highest-signal resume keywords

Customer Relationship ManagementSales ExperienceFinancial SolutionsNMLS RegistrationBilingual in Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash ManagementTransaction ProcessingProduct RecommendationsSales ConversionKey Performance Metrics

Soft Skills

CommunicationInterpersonal SkillsProblem SolvingTime Management

Certifications & Qualifications

NMLS Registration

Industry Keywords

Retail BankingCustomer EngagementCross-SellingReferral NetworksBank Documentation

About the role

Key responsibilities & impact

Build customer relationships and recommend and sell products and services
Identify customer needs and offer financial solutions
Ask personalized questions to convert transactions, account maintenance, and routine service requests into cross-sell conversations
Create sales opportunities by calling leads, visiting businesses to offer workplace banking, and developing referral networks
Achieve daily key performance metrics while balancing competing priorities
Learn and perform transactions, manage a cash drawer, and complete bank documentation according to industry and legal standards
Work closely with UMB leaders and participate in training and mentorship
Perform other duties as assigned

Requirements

What you’ll need

HS Diploma or equivalent
One year of experience in a retail environment engaging with customers and making product recommendations that lead to sales, or relevant experience
Reliable transportation
Ability to work branch hours, including weekends and some evenings
Ability to obtain NMLS registration within 90 days
Preferably bilingual in Spanish

Benefits

Comp & perks

Extensive training on UMB’s products and services, the sales process, and offering financial solutions
Mentorship and expertise from UMB leaders
Paid Time Off
401(k) matching program
Annual incentive pay
Paid holidays
Company-sponsored medical, dental, vision, and other insurance coverage
Health savings accounts
Flexible spending accounts
Dependent care accounts
Adoption assistance
Employee assistance program
Fitness reimbursement
Tuition reimbursement
Associate wellbeing program
Associate emergency fund
Various associate banking benefits