Personal Banker II

UMB Bank

. Build customer relationships and recommend and sell products and services .

Posted 9/21/2026full-timeRaton • New Mexico • United StatesJuniorMid-Level💰 $44,685 - $65,736 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer relationship management and sales skills, with a focus on identifying financial solutions and managing a loan pipeline. Proficient in business development and problem-solving within established risk parameters, while providing exceptional customer experiences.

Highest-signal resume keywords

Retail Banking Sales ExperienceNMLS RegistrationBusiness Development CapabilitiesExpert Product KnowledgeBilingual Ability

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Loan Pipeline ManagementFinancial SolutionsBasic Math SkillsProblem SolvingSales Conversion Techniques

Soft Skills

Compelling CommunicationCustomer EngagementAttention to DetailCoaching and MentoringRelationship Building

Certifications & Qualifications

NMLS Registration

Industry Keywords

Consumer LendingHome Equity LoansUnsecured Personal LoansAuto LoansMortgage Referrals

About the role

Key responsibilities & impact

Build customer relationships and recommend and sell products and services
Identify customer needs and offer financial solutions
Ask personalized questions to understand customers’ financial goals
Create and manage a loan pipeline with strong closing conversions
Prospect and cross-sell home equity loans and lines of credit, unsecured personal loans, auto loans, and mortgage referrals
Source consumer lending opportunities through networking, customer conversations, business development, and proactive sourcing
Perform transactions, manage a cash drawer, and complete bank documentation according to industry and legal standards
Track and challenge daily key performance metrics while balancing competing priorities
Provide an unparalleled customer experience
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent
Two years of retail banking sales experience or other relevant experience
Reliable transportation
Ability to work branch hours, including weekends and some evenings
Ability to obtain NMLS registration within 90 days
Ability to learn products, services, and procedures quickly and accurately
Basic math skills and ability to problem solve within established risk parameters/tolerances
Ability to make personal connections, engage and educate customers, ask open-ended questions, and listen to establish trust and build lasting relationships
Strong business development capabilities for proactively growing a personal book of business
Ability to use campaign offers, prospecting leads, service-to-sales conversations, and centers of influence for referrals
Ability to thrive in a high-energy, sales-driven team and leverage coaching and feedback
Expert product knowledge and conversation skills
Compelling communication and positive image
Problem-solving ability
Attention to detail
Enjoy coaching others as a sales mentor
College degree or military equivalent strongly preferred
Bilingual ability is a bonus

Benefits

Comp & perks

$3,000 sign-on bonus
Paid Time Off
401(k) matching program
Annual incentive pay
Paid holidays
Company-sponsored medical, dental, vision, and other insurance coverage
Health savings, flexible spending, and dependent care accounts
Adoption assistance
Employee assistance program
Fitness reimbursement
Tuition reimbursement
Associate wellbeing program
Associate emergency fund
Associate banking benefits
Extensive training on UMB products, services, sales process, and financial solutions
Leadership mentorship and expertise
Inclusion and diversity employment opportunities