IT Application Analyst – Clinical Application

UMC Health System

. Provide support for Epic and third-party applications used by supported departments.

Posted 11/10/2026full-timeTexas • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Epic EHR implementation and support, with a strong focus on optimizing application workflows and enhancing clinical and operational quality. Possesses analytical problem-solving skills and the ability to collaborate effectively with diverse stakeholders.

Highest-signal resume keywords

Epic EHR ImplementationRN LicenseApplication SupportITIL CertificationHealthcare Operations Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

EHR DevelopmentApplication OptimizationIntegration TestingWorkflow DesignTechnical Documentation

Soft Skills

Analytical SkillsProblem SolvingCustomer ServiceDetail OrientedOrganizational Skills

Tools & Technologies

Epic ApplicationsChange-Control ProcessesService Line Agreement Compliance

Certifications & Qualifications

Epic Application CertificationITIL Certification

Industry Keywords

HealthcareClinical QualityOperational EfficiencyRegulatory ComplianceUser Interviews

About the role

Key responsibilities & impact

Provide support for Epic and third-party applications used by supported departments.
Implement, support, maintain, and optimize applications, systems, and technologies.
Collaborate with IT teams, leadership, end users, internal and external stakeholders, and vendors.
Design, build, and test Epic and third-party applications for implementation, optimization, and ongoing support.
Perform comprehensive testing, document testing progress, report and resolve issues, and perform integration testing.
Facilitate workflow design and validation with end users.
Assess and document workflows through user interviews and shadowing.
Identify improvement opportunities and optimize existing application workflows.
Recommend technology solutions that improve clinical and operational quality and efficiency.
Coach and mentor junior team members.
Complete implementation tasks within defined scope, timelines, and budgets, potentially across multiple implementations.
Update requests and project tasks, communicate status, and report project risks.
Coordinate application-change installations through change-control processes.
Assess and resolve incidents or escalate them appropriately.
Use departmental processes and tools to ensure Service Line Agreement compliance.
Participate in on-call coverage and adjust work hours for downtimes and implementations.
Perform other related duties as required or requested.

Requirements

What you’ll need

RN License to practice professional nursing in the state of Texas required.
High School Diploma or GED (Bachelor’s highly recommended)
Minimum of two (2) years recent experience in IT, healthcare, EHR development, and/or implementation
Experience with Epic EHR preferred
Certification in the assigned (1) Epic Application is required within six (6) months of hire and within 2 attempts.
ITIL certification preferred
If the employee currently holds a clinical licensure or certification, the employee must maintain their licensure or certification in accordance with their respective state governing board.
Knowledge of industry standard practices in application support function
Ability to interpret and complete technical assignments with minimal supervision and/or guidance.
Knowledge of healthcare operations, workflows, policies, and regulations.
Possesses outstanding analytical and problem solving/resolution skills.
Possess general knowledge and understanding of supported applications.
Must be able to understand and redefine processes in order to effectively implement technology solutions.
Must be detail oriented, well-organized, and demonstrate ownership for project success.
Possesses excellent customer service qualities
Adequate hand/eye coordination and fine motor skills required for typing.
Ability to work from 8:00am–5:00pm Monday–Friday, with variable hours as needed for department needs, system maintenance, downtimes, implementations, and on-call coverage.

Benefits

Comp & perks

Equal employment opportunities and protection from discrimination and harassment
Reasonable accommodations available during the hiring process