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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer quality requirements and coordinating product qualification processes, with a strong focus on ISO 9001 and IATF 16949 standards. Proficient in quality tools such as PPAP, FMEA, and SPC, while effectively leading cross-functional teams to promote continuous improvement and quality awareness.
Highest-signal resume keywords
Customer Quality AssurancePPAPIATF 16949VDA 6.3 Auditor QualificationQuality Management System
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality ToolsFMEAMSASPC8DQuality AuditsProduct Testing ProceduresControl PlansChange ManagementQuality Documentation
Soft Skills
Analytical SkillsProblem-Solving SkillsCommunication SkillsTeamwork Skills
Tools & Technologies
MS Office
Certifications & Qualifications
VDA 6.3 Auditor Qualification
Industry Keywords
Automotive IndustryISO 9001IATF 16949Quality KPIsCustomer ComplaintsDefect RatesContinuous ImprovementQuality Awareness Training
About the role
Key responsibilities & impact- Manage customer quality requirements, requests and complaints
- Coordinate product qualification processes, including PPAP and qualification after implementing changes
- Lead meetings related to customer quality issues
- Coordinate corrective and preventive actions with internal teams
- Conduct product, process and quality audits
- Support ISO 9001 and IATF 16949 audits
- Review Customer Specific Requirements and ensure they are reflected in the Quality Management System and internal processes
- Monitor quality KPIs, customer complaints and defect rates
- Support the development and update of PFMEA, Control Plans and quality documentation
- Coordinate customer-related change management processes
- Ensure that Control Plans and product testing procedures are properly implemented and maintained
- Work in cross-functional teams on new product development and changes to existing products
- Promote continuous improvement and support quality awareness training
- Manage customer portals and maintain ongoing communication with customers
- Stop production if there is a risk of manufacturing products that do not meet quality requirements
- Participate in activities related to safety, environmental, quality and energy management systems
Requirements
What you’ll need- Higher education, preferably in a technical or chemical field
- At least 7 years of professional experience in Quality, preferably in the automotive industry
- At least 5 years of experience in Customer Quality Assurance
- Very good knowledge of quality tools and standards, including PPAP, MSA, SPC, 8D and FMEA
- Good knowledge of IATF 16949
- VDA 6.3 Auditor qualification
- Experience in creating and updating system and process documentation
- Very good command of English, both written and spoken
- Strong analytical and problem-solving skills
- Good communication and teamwork skills
- Good knowledge of MS Office
- Category B driving licence
Benefits
Comp & perks- Competitive salary and benefits
- Collaborative work environment
- Inclusive work culture
- Equal opportunities for all employees irrespective of diverse backgrounds
- Opportunities to share ideas, develop expertise and advance careers