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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in optimizing operations processes within the insurance sector, focusing on policy renewals and after-sales services while ensuring compliance with regulatory standards. Proficient in analyzing performance indicators and implementing automation projects to enhance operational efficiency.
Highest-signal resume keywords
Insurance Regulations KnowledgePolicy Renewal ManagementOperational Process OptimizationMicrosoft Office ProficiencyAgile Methodologies Familiarity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Insurance Product KnowledgePerformance Indicator AnalysisOperational Workflow AnalysisNegotiation SkillsDatabase Management
Soft Skills
Training and UpskillingInterpersonal Communication
Tools & Technologies
Insurance Management Systems
Industry Keywords
SUSEP ComplianceFinancial InstitutionsInsurance CompaniesBrokeragesCooperative Services
About the role
Key responsibilities & impact- Continuously optimize and improve the operations processes at Unicred Corretora, with a focus on policy renewals and after-sales services
- Analyze and negotiate insurance renewals
- Obtain quotes, negotiate, and place insurance policies through the relevant systems
- Work across multiple lines of insurance
- Handle service routines for cooperatives and cooperative members
- Execute operational routines and ensure their quality
- Analyze performance indicators, databases, and operational workflows, identifying risks, bottlenecks, and opportunities for improvement
- Support automation and optimization projects for operational activities
- Serve as an interface between business partners, cooperatives, and internal departments
- Ensure compliance with SUSEP regulatory deadlines for operational response SLAs, in accordance with the agreements between the parties
- Deliver training and upskilling sessions for the team on insurance processes, ensuring alignment with best practices and departmental performance indicators
- Monitor, on a daily basis, renewal procedures related to differentiated risks within the centralized process
Requirements
What you’ll need- Completed or ongoing undergraduate degree
- Experience in financial institutions and/or insurance companies and brokerages
- Knowledge of insurance regulations
- Advanced proficiency in Microsoft Office
- Familiarity with the insurance management systems used in operations, especially for policy renewal and after-sales routines
- Knowledge of Agile methodologies
- Strong knowledge of insurance products and their respective value chains
Benefits
Comp & perks- Meal and food allowance: support for purchasing meals and groceries
- Home office and hybrid work allowance: monthly stipend for employees working remotely or in a hybrid model
- Childcare/nanny reimbursement: monthly reimbursement for childcare, preschool, or nanny expenses
- Mobility allowance: financial assistance for transportation expenses
- Profit-Sharing Program (PPR)
- Company life insurance
- Private pension plan with company matching contributions
- Medical insurance for employees and dependents
- Dental insurance for employees and dependents
- English Pass
- Wellhub (Gympass)
- Zenklub for employees and dependents
- Holiday gift basket
- Birthday day off
- Day off on employees’ children’s birthdays
- 180-day maternity leave
- 20-day paternity leave