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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and delivering training materials on AI use, with a strong focus on effective communication and user experience analysis. Proficient in evaluating AI-generated content and collaborating with various departments to enhance digital interactions.
Highest-signal resume keywords
AI Training Material DevelopmentUser Experience AnalysisMicrosoft Copilot ProficiencyContent Management Systems ExperienceCorporate Communications Production
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
LinguisticsModern LanguagesContent EvaluationDigital Content DevelopmentAnalytical Skills
Soft Skills
Organizational SkillsIdea ContributionImplementation Orientation
Tools & Technologies
Microsoft OfficeMicrosoft CopilotSharePoint
Industry Keywords
Digital WorkplaceAI AdoptionCorporate CommunicationsEmployee TrainingDigital Technology Strategy
About the role
Key responsibilities & impact- Develop, deliver, and market audience-appropriate training material on AI use in the digital workplace, particularly effective language use when prompting large language models
- Observe and analyse employee interactions with AI tools, identifying communication patterns, misunderstandings, and opportunities to improve outcomes through prompting and guidance
- Research and communicate emerging AI developments, translating complex technical concepts into accessible insights for non-technical audiences
- Develop practical guidance, playbooks, and examples to help colleagues use AI responsibly, effectively, and critically
- Evaluate AI-generated content for clarity, accuracy, consistency, tone, and suitability across business contexts and audiences
- Contribute to the Group Digital Technology strategy by advising the VP Architecture and Business Continuity Management on behavioural, ethical, linguistic, and cognitive challenges associated with AI adoption
- Collaborate with specialist departments and Digital Technology to develop and implement concepts for digital interactions across the organization
- Analyse user, customer, and employee needs and develop concepts and narratives for digital content
Requirements
What you’ll need- Undergraduate degree; Linguistics, Modern Languages, or other humanities are a significant advantage
- Good knowledge of Microsoft Office products, including Word, Excel, and PowerPoint
- Practical experience using Microsoft Copilot in a corporate or educational setting
- Understanding of the pros and cons of Microsoft Copilot usage
- Demonstrable experience producing corporate communications material, such as writing and editing articles
- Experience refining supplier material for a mixed-capability corporate audience, using AI as appropriate
- Demonstrable experience with content management systems in a corporate setting, such as SharePoint or intranets
- Demonstrable experience analysing user experience within a corporate setting
- Availability 4 days per week
- Fluent written and oral English
- German, Dutch, and Swedish advantageous but not necessary
- Ability to organise work effectively, contribute ideas, and drive improvements
- Passion for digital products and innovation
- Excellent analytical skills
- Implementation-oriented approach
Benefits
Comp & perks- Competitive salary
- Excellent company pension
- Health related benefits
- Supportive working culture
- Flexible working arrangements
- Home office equipment support
- Personal development and Learning opportunities
- Enhanced company pension with up to 12% company contributions
- 26 days annual leave plus Bank Holidays
- Electric vehicle charging at sites
- In-house Occupational Health Services
- Company-funded Private Medical Insurance including free GP service
- Performance-related benefits
- Flexible benefits including Share Incentive Plan, Dental, Critical Illness and Life Insurance, Cycle2Work, and the option to buy and sell extra holiday
- Future career opportunities (UK & International)
- Strong focus on Diversity, Equity and Inclusion
- Regular training and workshops
