Client Manager, P&C

Unison Risk Advisors

. Manage and service an assigned book of Property & Casualty business as the primary client contact .

Posted 10/8/2026full-timeBloomfield Hills • Michigan • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Property & Casualty insurance management, including client strategy, risk assessment, and service delivery. Proven ability to lead teams, manage client relationships, and implement process improvements while ensuring compliance and accuracy in service operations.

Highest-signal resume keywords

Property & Casualty LicenseClient Relationship ManagementCommercial Lines ExperienceProcess ImprovementStrategic Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Risk AssessmentCoverage DesignUnderwriting Data CompilationInsurance Program ImplementationContract ReviewPolicy Lifecycle ManagementClient Deliverables AccuracyService Delivery ImprovementClient OnboardingBilling Coordination

Soft Skills

CollaborationCommunicationOwnershipAccountabilityMentoring

Certifications & Qualifications

CICCPCU

Industry Keywords

Property & Casualty InsuranceClient ServicingCommercial LinesClient StewardshipMarket ConditionsIndustry TrendsCarrier PartnersService Team LeadershipClient StrategyBest Practices

About the role

Key responsibilities & impact

Manage and service an assigned book of Property & Casualty business as the primary client contact
Lead client strategy, including coverage design, risk assessment, and service delivery
Direct client service team members and align work with client needs
Design, market, and implement insurance programs based on client risk profiles
Review contracts, exposures, and coverage requirements
Compile underwriting data and engage carriers for program placement
Execute daily service tasks, including endorsements, certificates, and client requests
Ensure accuracy and timeliness of client deliverables
Maintain client records and documentation
Monitor servicing workflows and resolve issues proactively
Support billing coordination and policy lifecycle management
Collaborate with Sales, Client Executives, Practice Leaders, internal teams, and carrier partners
Support onboarding of new clients and compliance standards
Maintain relationships with underwriters and carrier partners
Support new business development, organic growth, client stewardship, and value demonstration
Assist with special projects and strategic initiatives
Represent the organization at meetings and industry functions as needed
Identify workflow and service delivery improvements
Stay informed about industry trends, carrier appetites, and market conditions
Promote best practices across client service operations
Contribute to team training and development

Requirements

What you’ll need

Property & Casualty License
5–10 years of commercial lines experience
Client management and servicing experience
Strong technical knowledge of Property & Casualty coverages
Ability to work independently and manage priorities
College degree or equivalent experience preferred
Professional designations such as CIC or CPCU preferred
Experience with complex or large accounts preferred
Prior mentoring or leadership experience preferred
Strategic and systems thinking
Ownership and accountability
Client relationship management
Process improvement
Collaboration and communication
Business acumen

Benefits

Comp & perks

Full-time employment
Hybrid work arrangement
Professional development and training opportunities implied through contribution to training and development of team members