Ancillary Operations Coordinator

United Digestive

. Assist Ancillary Services department leadership in facilitating smooth and efficient operations .

Posted 9/24/2026full-timeAtlanta • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management, healthcare operations, and effective communication within medical office settings. Proficient in managing ancillary services, ensuring compliance with regulations, and fostering inter-departmental collaboration.

Highest-signal resume keywords

Project ManagementHealthcare OperationsPractice Management SystemsEMR SystemsCompliance with HIPAA

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementHealthcare Systems OperationProcess DocumentationBudget AdherenceData Analysis

Soft Skills

Clear CommunicationProfessional AttitudeCompassionate Patient InteractionAbility to Work Under PressureOrganizational Skills

Tools & Technologies

Microsoft Office ApplicationsPractice Management SoftwareEMR Systems

Industry Keywords

Ancillary ServicesHealthcare CompliancePatient CommunicationVendor ManagementRevenue Cycle Management

About the role

Key responsibilities & impact

Assist Ancillary Services department leadership in facilitating smooth and efficient operations
Support service schedule templates, inter-department relationships, provider, staff, and patient communication
Use practice management and EMR systems
Manage projects for new services, new physicians, and new practice initiatives
Update process documents and coordinate process changes
Coordinate and facilitate ancillary vendor relationships and in-services
Design and implement departmental processes and procedures to support quality care and customer service
Serve as point person for processes and functions within practice management and EMR systems
Maintain compliance with policies, procedures, government regulations, insurance requirements, third-party payer regulations, and HIPAA
Create and execute project work plans and manage day-to-day project operations
Develop project plans, follow up with project teams, and create and revise process and training documents
Collaborate with department leadership to complete projects on time, within budget, and to specifications
Support new process and system development and implementation
Partner with Revenue Cycle Management for continual ancillary process improvements
Track, analyze, and recommend expansion of ancillary services
Collaborate with vendors for supply management and contracted orders
Coordinate vendor educational and training opportunities
Participate in Ancillary Services staff meetings and marketing activities for the Advanced Center for GI Therapeutics

Requirements

What you’ll need

High School Diploma or GED required
Bachelor’s degree strongly preferred
2–3 years of medical office experience with a concentration in healthcare operations and systems preferred
Experience in project management and adhering to department budgets preferred
Computer literacy
Ability to operate healthcare systems and multiple Microsoft Office applications
Ability to deal with patients, visitors, co-workers, and physicians with courtesy and respect
Professional, outgoing, warm, and helpful attitude
Compassion for dealing with people who are ill and need help
Ability to plan, prioritize, and complete multiple tasks as delegated by the Infusion Nurse Manager
Ability to work under pressure and assess, respond, and communicate issues in a timely manner
Clear communication with patients and coworkers by telephone, email, and in person
Ability to interpret and apply clinical and non-clinical policies and procedures
Ability to sit and stand in a normal office environment
Ability to travel as business needs dictate

Benefits

Comp & perks

Full-time employment
Travel as needed for business requirements