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Service Technician
United Flow Technologies (UFT). Provide technical assistance, consulting services, quoting, training, and liaison support between customers and the sales team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong technical expertise in mechanical, electrical, and hydraulic systems, with a focus on problem-solving, customer training, and effective communication. Proven ability to manage customer relationships and coordinate technical support across teams.
Highest-signal resume keywords
Mechanical KnowledgeElectrical KnowledgeHydraulic KnowledgeTechnical CommunicationProblem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Field Technician ExperienceTroubleshootingRepairsStartup ServicesJob QuotingProcess DocumentationTechnical AnalysisService AdjustmentsCustomer TrainingProblem Resolution
Soft Skills
Attention to DetailOrganizational SkillsInterpersonal SkillsCustomer Relationship ManagementCommunication Skills
Certifications & Qualifications
Valid Driver License
Industry Keywords
Industrial EnvironmentsWarranty ServiceBillable RepairsTechnical AssistanceLiaison Support
About the role
Key responsibilities & impact- Provide technical assistance, consulting services, quoting, training, and liaison support between customers and the sales team
- Plan and coordinate investigation and resolution of customer technical problems
- Support product startup, warranty service, and billable repairs
- Analyze, review, and inspect findings to determine problem sources and recommend repairs, replacements, or corrective actions
- Coordinate problem resolution with engineering, customer service, and other personnel
- Provide startup/commissioning services and customer training
- Quote jobs when applicable
- Perform mechanical, electrical, and hydraulic service and adjustments on products
- Assist management with sales, field service, and warranty issues
- Work primarily Monday through Friday, with hours varying according to customer requirements
Requirements
What you’ll need- 2+ years of related field technician experience
- Strong technical background, including mechanical, electrical, and hydraulics knowledge
- Ability to professionally communicate technical issues with customers with varying degrees of technical expertise
- Ability to document processes related to start-ups, troubleshooting, and repairs
- Ability to initiate and maintain strong working relationships with internal and external customers
- Attention to detail, organizational skills, and accuracy
- Ability to analyze information and solve problems
- Ability to travel throughout Western PA, Ohio, and West Virginia
- Valid driver license with a clean driving record required
- Ability to lift up to 50 lbs regularly and up to 75 lbs occasionally
- Comfortable working in industrial environments, including confined spaces, elevated platforms, and variable weather conditions
- Ability to stand, bend, kneel, and work with tools for extended periods
Benefits
Comp & perks- Equal Opportunity Employer
- Full-time employment
- Primary work hours Monday through Friday
- Technical training and customer startup/commissioning support opportunities