Telephone Operator

United Health Services

. Respond to paging requests for hospital personnel and physicians using overhead paging systems, digital pagers, and cellular phones.

Posted 10/27/2026part-timeJohnson City • New York • United StatesJuniorMid-Level💰 $17 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in managing emergency communication systems and responding effectively to paging requests while maintaining attention to detail and reliability. Capable of multitasking and collaborating with clinical staff and security personnel in high-pressure situations.

Highest-signal resume keywords

Emergency Communication Systems ManagementMulti-Line Phone System OperationAttention To DetailStrong Communication SkillsSwitchboard Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Emergency Codes ManagementAlarm System TestingTelephone System CoordinationPager Inventory ManagementHospital Policy Compliance

Soft Skills

ReliabilitySound JudgmentDiscretionCalmness Under PressureMultitasking

Tools & Technologies

Overhead Paging SystemsDigital PagersCellular Phones

Industry Keywords

Hospital CommunicationEmergency ProceduresOn-Call Personnel CoordinationSecurity Collaboration

About the role

Key responsibilities & impact

Respond to paging requests for hospital personnel and physicians using overhead paging systems, digital pagers, and cellular phones.
Manage and monitor emergency communication systems, including emergency codes, alarms, and telephone systems.
Conduct routine testing of hospital alarm and emergency systems.
Contact on-call hospital personnel and clergy as requested.
Maintain control and tracking of hospital keys and the hospital safe.
Facilitate telephone system repairs and coordinate distribution and setup of new telephones.
Maintain, issue, track, and inventory pagers.
Serve as backup support for the hospital information desk during off-hours.
Function as the base communication station for hospital security.
Facilitate the release process of deceased individuals in accordance with hospital policy and regulatory requirements.

Requirements

What you’ll need

High school diploma or equivalent.
In lieu of diploma, 2 years of experience utilizing a multi-line phone system is accepted.
Preferred: 2 years previous switchboard experience.
Strong communication skills, attention to detail, reliability, sound judgment, and discretion.
Ability to remain calm and responsive in emergency situations.
Ability to multitask, follow established procedures, work independently during off-hours, and collaborate effectively with clinical staff, security personnel, and hospital leadership.

Benefits

Comp & perks

This position is not eligible for benefits.