Program Coordinator, Community Outreach

United Way of Rhode Island

. Research and coordinate outreach events .

Posted 9/22/2026full-timeProvidence • Rhode Island • United StatesMid-LevelSenior💰 $48,750 - $72,000 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in community outreach, relationship building, and resource navigation while effectively utilizing Microsoft 365, Asana, and CRM platforms for data tracking and documentation. Possesses strong interpersonal and communication skills essential for engaging with diverse community partners and individuals.

Highest-signal resume keywords

Community Outreach ExperienceOne-on-One CounselingMicrosoft 365 ProficiencyAsana ExperienceInform USA Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

One-on-One CounselingShort-Term Case ManagementCommunity Resource NavigationStatistical Data CollectionOutreach Event Planning

Soft Skills

Interpersonal SkillsCollaborationOrganizational SkillsCommunication SkillsThought-Partner Skills

Tools & Technologies

Microsoft 365AsanaCRM Platforms

Certifications & Qualifications

Inform USA CertificationCAC Certification

Industry Keywords

Social ServicesCommunity OutreachUnited Way ProgramsSNAP ApplicationsHealthcare Programs

About the role

Key responsibilities & impact

Research and coordinate outreach events
Act as liaison between United Way of Rhode Island and the community
Develop relationships with individuals and community partners
Plan, promote, and deliver outreach services through fairs, monthly schedule events, enrollment events, rallies, parades, and presentations
Provide one-on-one community resource navigation and direct services as needed
Maintain comprehensive knowledge of United Way programs and Rhode Island social service and healthcare programs
Assist with SNAP applications and recertifications and provide factual information
Maintain a supportive, safe, and comfortable environment within the outreach RV
Coordinate, collect, and provide detailed statistical information on outreach activities to the supervisor
Collaborate with team members and external partners to maximize impact
Drive and assist with maintenance and operation of the 29-foot outreach RV
Complete JEDI growth planning, self-assessment, training, learning opportunities, and teach-backs
Implement 70/20/10 activities in the annual Goal & Growth plan
Use Microsoft 365, Asana, and CRM platforms for scheduling, documentation, and data tracking

Requirements

What you’ll need

Experience in one-on-one counseling or short-term case management
Experience in social services and/or community outreach
Ability to work independently and as part of a team, managing multiple priorities and deadlines
Strong interpersonal, collaboration, thought-partner, organizational, and communication skills
Strong verbal and written communication skills
Experience with Microsoft 365, Asana, and Customer Relationship Management (CRM) platforms
Bachelor's degree or similar training in social work, human services, or a related field is a plus
Commitment to United Way of Rhode Island's mission and values
Clean driving record and willingness to drive the outreach RV
Ability to work occasional nights and weekends
Inform USA Certification; Inform USA Recertification every two years; CAC Certification (training provided if not already held)
Ability to travel regularly to community locations across Rhode Island
Physical, cognitive, and scheduling flexibility for community-based outreach

Benefits

Comp & perks

Healthcare, dental, and vision coverage for those meeting agency threshold
Flexible spending account
Retirement match
Prorated paid leave
Floating holidays
Personal days
Sick days
37.5-hour standard workweek
Time for reflection, learning, and unpredictable tasks
Individual and collective learning and development programs
CliftonStrengths® by Gallup
JEDI Pathways Framework
AIRS certification
Ongoing learning offerings
Reasonable accommodations available during the hiring process or employment