Patient Recruitment Specialist – CNS Clinical Research

UniTriTeam

. Conduct outbound and inbound phone calls with prospective study participants .

Posted 11/1/2026full-timeRemote • Colombia, Brazil, Argentina, Peru, Costa RicaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient recruitment for clinical research, with a strong understanding of psychiatric and neurological terminology. Proven ability to manage multiple studies, maintain high attention to detail, and achieve performance metrics while ensuring compliance with HIPAA and GCP principles.

Highest-signal resume keywords

Patient Recruitment ExperienceCTMS/CRM ProficiencyPsychiatric And Neurological TerminologyExcellent Communication SkillsSpanish-Speaking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient RecruitmentPrescreening InterviewsDocumentation AccuracyScheduling AppointmentsPerformance Metrics Management

Soft Skills

Empathetic CommunicationOrganizational SkillsTime ManagementRapport BuildingTeam Collaboration

Tools & Technologies

CTMSCRMElectronic Prescreening Questionnaires

Industry Keywords

HIPAA ComplianceGCP PrinciplesCNS Clinical TrialsMajor Depressive DisorderPost-Traumatic Stress Disorder

Tech Stack

Tools & technologies

Google Cloud Platform

About the role

Key responsibilities & impact

Conduct outbound and inbound phone calls with prospective study participants
Respond promptly to web inquiries, referrals, and marketing-generated leads
Perform detailed prescreening interviews using approved study criteria
Educate potential participants on clinical research and study expectations
Build rapport and establish trust with individuals seeking treatment options
Schedule qualified participants for screening visits with the research site
Document all patient interactions accurately within the site's recruitment systems and CTMS/CRM
Maintain consistent follow-up with interested participants until disposition
Ensure all patient communications comply with sponsor, IRB, HIPAA, and site requirements
Collaborate closely with Clinical Research Coordinators and site staff regarding scheduling and participant status
Maintain daily productivity and quality metrics
Participate in team meetings, coaching sessions, and ongoing training
Identify opportunities to improve recruitment conversion rates and patient experience
Handle 60+ outbound/inbound patient calls per day
Schedule 8–10 qualified patient appointments per week
Complete timely follow-up on all assigned leads
Complete accurate documentation the same day
Deliver high patient satisfaction through compassionate communication
Maintain strong attendance and schedule adherence
Contribute to enrollment goals through productivity, quality, conversion rates, scheduling success, and documentation accuracy

Requirements

What you’ll need

Minimum 2 years of patient recruitment experience in clinical research
Strong understanding of psychiatric and neurological terminology
Excellent verbal and written communication skills
Professional, empathetic phone presence
Strong organizational and time management skills
Comfortable working toward daily and weekly performance metrics
Ability to manage multiple studies simultaneously
High attention to detail
Reliable high-speed internet and distraction-free home office
Experience with CTMS, CRMs, or patient recruitment platforms preferred
Experience using electronic prescreening questionnaires preferred
Knowledge of HIPAA and GCP principles preferred
Experience supporting multi-study recruitment pipelines preferred
Spanish-speaking candidates are a plus
Previous experience recruiting for CNS clinical trials strongly preferred
Therapeutic area experience preferred: Major Depressive Disorder (MDD), Treatment-Resistant Depression (TRD), Generalized Anxiety Disorder (GAD), Bipolar Disorder, Migraine, Post-Traumatic Stress Disorder (PTSD), Alzheimer's Disease, or other psychiatric or neurological clinical research studies

Benefits

Comp & perks

Ongoing coaching
Structured processes
Opportunity to make a meaningful impact on advancing treatments for patients living with CNS disorders
Remote work arrangement
Full-time schedule of 40 hours/week