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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in end-to-end HR operations, including talent acquisition, performance management, and compliance with Canadian employment legislation. Proficient in utilizing AI tools for HR processes and coaching managers on performance improvement strategies.
Highest-signal resume keywords
Full-Cycle RecruitmentStructured Interview DesignHR Compliance ManagementAI-Augmented Capability EvaluationPerformance Calibration Grids
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Talent AcquisitionPerformance ManagementWorkplace InvestigationsEmployee RelationsCompliance with Ontario ESAStructured Interview RubricsPerformance Improvement PlansCoaching and DevelopmentSourcing Passive TalentAttrition Monitoring
Soft Skills
CoachingFeedback DeliveryCross-Office CollaborationStakeholder PartnershipCandid Communication
Tools & Technologies
BambooHRLeverConfluenceJiraSlackAI-Enabled HR Tools
Certifications & Qualifications
CHRPCHRL
Industry Keywords
Talent MetricsWorkforce PlanningEmployee Experience InitiativesHuman Rights CodePay Equity
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Own North American HR operations end-to-end
- Lead full-cycle recruitment, structured interviews, and candidate evaluations for mid-to-senior, leadership, and mission-critical technical/wealthtech roles
- Set the company-wide talent acquisition playbook, interview evaluation rubrics, and ATS pipeline standards
- Define and evaluate AI-augmented capability across core job families
- Co-design and roll out global performance appraisal cycles, goal-setting cadences, and calibration processes
- Partner with department heads on talent reviews, performance turnaround, reassignment, and compliant transitions
- Coordinate with the Madrid HR Manager to harmonize performance standards across regions
- Coach people managers on rigorous 1-on-1s, candid feedback, and performance blockers
- Architect job architectures, leveling rubrics, promotion pathways, workplace flexibility, recognition programs, and employee experience initiatives
- Monitor attrition, engagement, and exit interview data and develop quarterly retention initiatives
- Own compliance with Canadian employment legislation, including Ontario ESA, Human Rights Code, OHSA, AODA, and Pay Equity
- Lead workplace investigations and sensitive employee relations matters
- Oversee outsourced Employer-of-Record partnerships and statutory compliance
- Oversee culture committee roadmaps, cross-office collaboration initiatives, and global Town Halls
- Champion AI-enabled HR tools and automated workflows
- Establish standardized, self-serve People operations processes
- Deliver talent metrics, headcount insights, and workforce trends for executive decision-making and workforce planning
Requirements
What you’ll need- 6 to 8+ years of progressive HR management experience
- Demonstrated success leading operational HR compliance and commercial talent acquisition programs
- Proven track record designing structured interview rubrics, sourcing passive talent, and evaluating senior or high-complexity technical/finance roles
- Experience managing, coaching, and developing junior HR team members
- Deep, practical command of Ontario employment standards, termination protocols, human rights, and workplace investigations
- Hands-on experience structuring performance calibration grids, coaching managers through difficult situations, and executing performance improvement plans or exits
- Practical comfort utilizing modern AI tools and ability to assess AI competency in candidates
- Hands-on experience with modern cloud HR ecosystems such as BambooHR, Lever or similar ATS, Confluence, Jira, and Slack
- Professional working proficiency or fluency in Spanish preferred
- Prior exposure to cross-border workforce coordination preferred
- CHRP / CHRL designation or equivalent progressive certification preferred
Benefits
Comp & perks- Health, vision, and dental coverage
- Group RRSP matching
- Professional development support
- Structured hybrid schedule with 3 days in the downtown Toronto office and 2 days remote
- Workplace flexibility
- Recognition programs
- Employee experience initiatives
