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University of Arizona- SIROW (Southwest Institute for Research on Women)

Business Systems Analyst

University of Arizona- SIROW (Southwest Institute for Research on Women)

. Design, deliver, and maintain enterprise-level business systems and process solutions .

Posted 11/10/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and maintaining enterprise-level business systems, with strong capabilities in SQL scripting, workflow automation, and system integrations. Proficient in collaborating with stakeholders to analyze business processes and deliver effective solutions while ensuring compliance with regulatory requirements.

Highest-signal resume keywords
SQL-Based ReportingWorkflow AutomationSystem IntegrationsBusiness Process AnalysisEnterprise Application Configuration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
SQL ScriptingData AnalysisSystem ConfigurationWorkflow AutomationData ValidationReporting PlatformsRelational DatabasesFunctional SpecificationsIntegration ValidationUser Acceptance Testing
Soft Skills
Analytical SkillsCritical ThinkingProblem-SolvingCommunication SkillsAdaptability
Tools & Technologies
Power AutomatePower BISSRSVisioMiroFreshserviceAnthology StudentEllucianCanvasAPL Next Ed
Industry Keywords
Higher Education SolutionsBusiness SystemsEnterprise TechnologiesLearning Management SystemsCustomer Relationship ManagementFaculty Management SystemsProject GovernanceChange ManagementRegulatory ComplianceStakeholder Requirements

Tech Stack

Tools & technologies
ITSMSQL

About the role

Key responsibilities & impact
  • Design, deliver, and maintain enterprise-level business systems and process solutions
  • Deliver enhancements to enterprise applications and contribute to large- and small-scale technology projects
  • Collaborate cross-functionally with business stakeholders and partners to develop and enhance business solutions
  • Serve as a bridge between business and technology teams
  • Provide hands-on functional technical support, including system configuration, workflow automation, SQL scripting, and data analysis
  • Identify business systems solution requirements with stakeholders and end users
  • Analyze business processes and operations to establish solution objectives
  • Evaluate system functionality and its impact across multiple departments
  • Design business systems by evaluating solution options, preparing functional specifications, and resolving solution issues
  • Maintain relationships with business stakeholders and end users
  • Assist with solution test plans, user acceptance testing, and integration validation
  • Develop resources, training guides, and process flows
  • Deliver end-user training and support for new and changed system functionality
  • Develop cross-functional expertise in business areas and technologies
  • Act as subject matter expert for business systems functionality
  • Support policy and implementation
  • Work within technology and project governance models, including intake, prioritization, change management, and process refinement
  • Configure, maintain, and support enterprise applications such as student information systems, CRM, and LMS
  • Design, build, test, and maintain automated workflows and system integrations
  • Troubleshoot data flows, import/export errors, and failed jobs
  • Write and run SQL queries for data extraction, validation, reconciliation, reporting, cleanup, and integrity audits
  • Triage system tickets, diagnose root causes, and escalate issues to IT, developers, or vendors
  • Perform smoke and regression testing for upgrades, patches, and configuration changes
  • Maintain system documentation, configuration records, integration and workflow maps, and change logs
  • Ensure solutions comply with regulatory requirements
  • Perform other assigned tasks

Requirements

What you’ll need
  • Bachelor’s degree in information systems, business, or a related field
  • Minimum of three years of higher education experience
  • Knowledge of business processes and enterprise technologies, including learning management systems, customer relationship management, faculty management systems, and other higher education solutions
  • Prior experience using, analyzing, and configuring business processes and systems in Anthology Student, Ellucian, Canvas, APL Next Ed, or similar information systems
  • Demonstrated experience applying technical skills in a production environment, such as SQL-based reporting and data validation, workflow automation, or system integrations
  • Experience with IT service management/ticketing tools such as Freshservice and process documentation tools such as Visio or Miro is a plus
  • Strong understanding of business operations, workflows, industry practices, and applicable regulations
  • Ability to gather, document, and analyze stakeholder requirements and translate business needs into functional specifications, system solutions, and actionable recommendations
  • Strong technical proficiency with relational databases and SQL, system integrations and APIs, data exchange formats, workflow automation tools such as Power Automate, and reporting platforms such as Power BI, SSRS, and advanced Excel
  • Excellent analytical, critical-thinking, and problem-solving skills
  • Exceptional written and verbal communication skills
  • Ability to manage changing priorities, support project governance and change management, and develop clear documentation and end-user training
  • Travel required, up to 10%
  • Must be authorized to work for any employer in the U.S.; employment visa sponsorship is unavailable

Benefits

Comp & perks
  • Highly competitive compensation
  • Award winning culture
  • Employee Stock Ownership Plan (ESOP)
  • Comprehensive benefits package with 100% company-paid medical option for employee
  • 401(k) with generous company match
  • Employee Assistance Program (EAP)
  • Pet Insurance
  • Company-paid Life insurance
  • Paid Time Off (Vacation, Sick, and Volunteer time off!)
  • 14 Paid holidays
  • Referral program
  • Education Tuition Benefit program
  • Career development opportunities with a growing company
  • A team dedicated to your success