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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in billing processes, financial reporting, and compliance with relevant regulations, while effectively communicating with internal stakeholders and merchants. Proficient in using financial software and tools to enhance operational efficiency and support day-to-day tasks.
Highest-signal resume keywords
Billing ProcessesAnalytical SkillsFinancial ReportingMicrosoft ExcelFluency in German and English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Billing ProcessesFundamental Accounting PrinciplesData InterpretationFinancial ReportingOperational ControlsKPI MonitoringProcess DocumentationContract ReviewBilling AdjustmentsRisk Identification
Soft Skills
Clear CommunicationStakeholder CoordinationProblem-SolvingProfessional RepresentationConfidence in Using AI Tools
Tools & Technologies
Billing SoftwareFinance-Related SoftwareMicrosoft OfficeAI Tools
Industry Keywords
Financial RegulationsCompliance RequirementsMerchant CommunicationInvoice ManagementPayout Processes
About the role
Key responsibilities & impact- Investigate internal technical issues through structured analysis and root-cause identification
- Coordinate clear communication with internal stakeholders and external merchants until resolution
- Create and maintain accurate process and troubleshooting documentation for the internal knowledge base
- Perform operational controls and monitor billing processes and relevant KPIs to identify risks, deviations, and opportunities for improvement
- Act as the merchant's voice within the company
- Represent the company clearly and professionally in direct communication with merchants
- Take end-to-end responsibility for activities impacting merchant invoices and payouts
- Maintain prices and conditions in relevant systems
- Review contracts
- Support product-related billing adjustments
- Serve as a direct point of contact for merchants regarding invoice and payout questions by email and telephone
Requirements
What you’ll need- Knowledge of billing processes and fundamental accounting principles
- Strong analytical skills, with the ability to interpret data and prepare financial reports
- Understanding of relevant financial regulations and compliance requirements
- Proficiency in billing and finance-related software and systems
- Good working knowledge of Microsoft Office, particularly Excel
- Confidence in using AI tools to improve efficiency and support day-to-day tasks
- Fluency in both German and English, written and spoken
Benefits
Comp & perks- Hybrid setup with two office days per week
- Work from another EU country for up to 15 days per year
- Annual learning budget of €1,000 for courses, conferences, certifications, and other development opportunities
- Confidential counselling for personal or professional matters
- Company pension scheme