Senior Engineering Manager

Upbound

. Own the long-term technical direction for Hub, Console, Marketplace, and middleware .

Posted 11/3/2026full-timeRemote • Washington • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in defining architectural direction for APIs, managing multi-tenant SaaS products, and ensuring production reliability. Proven ability to lead engineering teams, establish roadmap planning, and translate complex requirements into platform capabilities.

Highest-signal resume keywords

Multi-Tenant SaaS Product DevelopmentAPI Design FundamentalsProduction Reliability ManagementTeam Building and DevelopmentBilling and Entitlement Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

API DesignMulti-TenancyIncident ResponseBilling SystemsMetering SystemsLicensing SystemsEntitlement ManagementCloud-Native EcosystemKubernetesUsage-Based Pricing Models

Soft Skills

LeadershipCollaborationRoadmap PlanningCommunicationMentoring

Tools & Technologies

Hub APIConsoleMarketplaceMiddlewareDeveloper CatalogsPackage Distribution Systems

Industry Keywords

InfrastructureDeveloper ToolsHigh-Growth StartupsEnterprise SecurityPricing and Packaging

Tech Stack

Tools & technologies

CloudKubernetes

About the role

Key responsibilities & impact

Own the long-term technical direction for Hub, Console, Marketplace, and middleware
Define architectural direction for the Hub API, multi-tenancy, and organization-level identity and access management
Drive reliability and performance standards across Management Plane surfaces
Own metering, usage aggregation, billing, licensing, and entitlement enforcement systems
Ensure commerce systems are accurate, auditable, resilient, and adaptable to new packaging and pricing
Partner with Finance and Revenue on billing correctness
Ensure the Hub API supports autonomous agents and human operators
Evolve the Console toward a multi-modal experience
Lead senior individual contributors and tech leads directly
Grow the team, raise the hiring bar, and develop engineers into senior and lead roles
Establish roadmap planning, delivery predictability, on-call ownership, and production excellence
Partner with Product, Design, GTM, Finance, and Customer Success
Translate enterprise security, multi-tenancy, packaging, and entitlement requirements into platform capabilities
Represent the Management Plane in pricing, packaging, and customer-facing reliability discussions

Requirements

What you’ll need

7+ years of engineering experience, including 3+ years managing engineers directly
Experience building and operating multi-tenant SaaS products at scale
Strong API design fundamentals, including versioning, backward compatibility, and designing for third-party consumers
Hands-on experience with at least one commerce or platform middleware domain: billing, metering, licensing, entitlements, or identity and access management
Track record of owning production reliability for customer-facing services, including incident response and on-call culture
Has built or intentionally restructured a team, not only inherited one
Technically credible with senior and principal engineers while operating at the roadmap level
Familiarity with Kubernetes and the cloud-native ecosystem is a plus
Frontend or full-stack depth is a plus
Experience with marketplaces, developer catalogs, or package distribution systems is a plus
Experience with usage-based or hybrid pricing models and the systems behind them is a plus
Startup experience in high-growth infrastructure or developer-tools companies is a plus
Familiarity with how AI agents consume infrastructure APIs is a plus

Benefits

Comp & perks

Opportunity to shape systems and strategies driving predictable, scalable growth in a product-led company
Work with cutting-edge cloud technologies
Direct impact on how revenue is generated and scaled