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Upbound

Senior Software Engineer

Upbound

. Build and operate Upbound Spaces in production across multi-tenant SaaS environments .

Posted 11/3/2026full-timeRemote • Washington • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in building and operating scalable cloud services, particularly within multi-tenant SaaS environments, while effectively debugging complex distributed systems and collaborating with customers to resolve technical issues.

Highest-signal resume keywords
Production Cloud Services ManagementKubernetes API InteractionDebugging Distributed SystemsObservability Tools ExperienceCustomer Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Go ProgrammingKubernetesMulti-Tenant SaaSIncident ResponseService ReliabilityController DevelopmentReconciliation Loop TroubleshootingPerformance OptimizationOperational ToolingDesign Documentation
Soft Skills
Clear CommunicationEffective CollaborationProblem Ownership
Tools & Technologies
PrometheusGrafanaOpenTelemetryDistributed Tracing
Industry Keywords
Cloud ServicesSaaSOpen SourcePost-MortemsContinuous Improvement

Tech Stack

Tools & technologies
CloudDistributed SystemsGrafanaKubernetesPrometheusGo

About the role

Key responsibilities & impact
  • Build and operate Upbound Spaces in production across multi-tenant SaaS environments
  • Contribute to open-source projects, including Crossplane
  • Build customer-requested features and deliver new functionality
  • Investigate and debug complex customer-environment issues, including multi-control-plane scenarios, reconciliation problems, and performance bottlenecks
  • Create design documents and post-incident reviews
  • Support the full lifecycle of scalable cloud services, from discovery and architecture through deployment and operational support
  • Write and maintain Go code interfacing with the Kubernetes API, including operators, controllers, and add-ons
  • Deploy, manage, and troubleshoot Kubernetes services using metrics, logs, and traces
  • Build operational tooling for debugging environments, analyzing control-plane health, and automating incident response
  • Author documentation, user guides, runbooks, and blog posts
  • Support releases for Spaces self-hosted distributions
  • Participate in the on-call rotation for Upbound Cloud

Requirements

What you’ll need
  • Experience operating production cloud services at scale, including monitoring, alerting, incident response, post-mortems, and continuous improvement of service reliability
  • Strong debugging skills across distributed systems
  • Experience with observability tools including Prometheus, Grafana, OpenTelemetry, and distributed tracing
  • Experience building and operating controllers that interact with the Kubernetes API server
  • Experience troubleshooting reconciliation loops, managing API rate limits, and optimizing controller performance
  • Comfortable working directly with customers to understand, reproduce, and resolve complex technical issues
  • Clear communication and effective collaboration
  • Ability to take ownership of solving problems during incidents affecting customer workloads

Benefits

Comp & perks
  • Opportunity to work with cutting-edge cloud technologies
  • Meaningful engineering impact across product development and production operations
  • Work on Upbound Spaces, the Upbound Platform, and open-source Crossplane
  • On-call rotation support for Upbound Cloud