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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in client-facing accounting roles, particularly with QuickBooks Online, and excels in managing multiple client relationships while ensuring effective communication and follow-through. Proficient in troubleshooting accounting setups and integrations, with a strong ability to adapt and take ownership of client onboarding processes.
Highest-signal resume keywords
QuickBooks Online SetupClient Relationship ManagementAccounting TroubleshootingOnboarding Process OwnershipCash- and Accrual-Based Accounting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
QuickBooks OnlineAccounting JudgmentIntegration TroubleshootingFinancial Data GatheringScope Clarification
Soft Skills
Client CommunicationBuilding RapportAdaptabilityOwnership of OutcomesConfidence
Tools & Technologies
UplinqPlaidPayroll SystemsRevenue ProcessorsInventory Systems
Industry Keywords
Client-Facing AccountingOnboardingPublic AccountingMulti-Client AccountingSenior Associate Level
About the role
Key responsibilities & impact- Lead daily client meetings to gather financial data, clarify scope, and build trust
- Set up and configure Uplinq and QuickBooks Online accounts
- Resolve integration and access issues involving Plaid connections, payroll, revenue processors, inventory systems, and related tools
- Compare signed proposals with actual client needs and flag scope or pricing mismatches
- Manage a high volume of onboarding timelines and deliverables simultaneously
- Proactively communicate when workload or account delivery is at risk
- Troubleshoot setup and data issues using sound accounting judgment
- Find workarounds to keep stalled onboardings moving
- Collaborate with Sales, Initialization, Accounting, and Tax teams
- Own the onboarding process end-to-end and transition accounts into ongoing support
Requirements
What you’ll need- Individual applicants residing in the US only
- 6+ years in a client-facing accounting or onboarding role, ideally in public or multi-client accounting firm as Senior Associate level or higher
- 6+ years of daily QuickBooks use including Online setup, integrations, and troubleshooting (not desktop)
- Strong working knowledge of both cash- and accrual-based accounting
- Demonstrated ability to manage 25+ active client relationships at once without letting communication or follow-through slip
- Ability to escalate early, adapt on the fly, and take ownership of outcomes
- Warm, confident, and memorable client presence
- Ability to build rapport quickly and put anxious business owners at ease
- Comfortable having direct conversations with clients about scope and pricing
- Willingness to admit and correct course quickly when something is off
Benefits
Comp & perks- Competitive pay
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Life insurance
- Remote-first and flexible work culture
- Clear path for career growth in a fast-growing firm
- Modern tech stack and automation-first mindset
- Supportive, collaborative team with strong systems and documentation
