Senior Dealer Relationship Manager – Southeast

Upstart

. Build and grow the Southeast market by meeting dealership partners in person and virtually .

Posted 10/16/2026full-timeUnited StatesSenior💰 $99,800 - $138,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in dealer relationship management within the indirect auto finance sector, leveraging strong analytical skills to communicate trends and insights effectively. Proven ability to onboard and train dealer partners while driving process improvements to enhance dealer and customer experiences.

Highest-signal resume keywords

Dealer Relationship ManagementIndirect Auto Finance ExperienceSalesforce ProficiencyData Analysis and CommunicationTraining and Onboarding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Dealer Finance ProcessF&I KnowledgeData AnalysisProcess ImprovementCustomer Success Management

Soft Skills

Problem SolvingCommunicationAdvisory SkillsCollaboration

Tools & Technologies

SalesforceCRM PlatformsCustomer Success Platforms

Industry Keywords

Auto FinanceDealer PartnershipsSaaS ExperienceFintech KnowledgeCompetitor Rate Sheets

About the role

Key responsibilities & impact

Build and grow the Southeast market by meeting dealership partners in person and virtually
Promote the Upstart Auto Finance program
Lead hands-on onboarding and deliver training sessions for new dealer partners
Serve as dealers’ trusted advisor by solving problems, answering questions, and unlocking value
Partner with cross-functional teams to address dealer needs
Maintain accurate dealer interaction records in Salesforce or a similar customer success platform
Bring dealer feedback to product and engineering teams
Seek process improvements that improve experiences for dealers and car buyers
Travel up to 50% to dealer partners within the market
Attend two required onsite team meetups per quarter at Upstart offices in San Mateo, Austin, or Columbus

Requirements

What you’ll need

5+ years of experience as a Dealer Relationship Manager for an indirect auto finance lender, with a proven track record working with dealers
Experience in indirect auto finance, F&I, and the dealer finance process
Experience with Salesforce or a similar CRM/CSM platform
Ability to analyze data and clearly communicate trends
Ability to travel up to 50%+ within the assigned market
Candidates based in TN, AL, GA, or MS must reside within a 20-mile radius of a major metro airport
East Coast time zone availability
Preferred: experience in a startup or SaaS company
Preferred: experience in a dealer-facing role at an auto fintech
Preferred: Bachelor’s degree in Sales, Communications, or a related field
Preferred: knowledge of competitor rate sheets and program changes in indirect auto finance

Benefits

Comp & perks

Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible US employees
Medical, dental, vision, and wellness resources for US employees
Supplemental health coverage for Canada
Health Savings Account contributions for eligible US plans
Life insurance and disability coverage
Paid time off, sick leave, and company holidays
Paid family and parental leave
Fertility, parenthood, and caregiving benefits
Employee Assistance Program with mental health support and life-centered resources
Financial planning tools and financial concierge service for US employees
Annual wellness allowance
Annual productivity allowance for relevant tools and resources
Team events, all-company updates, and employee resource groups
Catered lunches and stocked micro-kitchens at offices in the Bay Area, Austin, Columbus, and New York City
Travel-related expenses covered for required onsite team meetups