Senior Product Manager

Upstart

. Own the strategy and roadmap for dealer activation and engagement .

Posted 11/6/2026full-timeRemote • United States, CanadaSenior💰 $162,100 - $224,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management with a focus on customer-facing software, driving product activation and engagement through strategic roadmaps and data-driven decision-making. Proven ability to collaborate across teams and simplify complex workflows to enhance user experiences.

Highest-signal resume keywords

Product Management ExperienceCustomer-Facing Software DevelopmentQuantitative Analysis and Qualitative InsightsB2B Software ExperienceThird-Party Integrations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product ActivationEngagement MetricsRoadmap ExecutionWorkflow SimplificationData-Driven Decision Making

Soft Skills

Clear CommunicationCollaboration SkillsOwnership MindsetAdaptability

Tools & Technologies

CRM SystemsDealer Management SystemsMachine Learning

Industry Keywords

FintechLendingB2B2C ProductsDealer ActivationCustomer Insights

About the role

Key responsibilities & impact

Own the strategy and roadmap for dealer activation and engagement
Translate customer needs and business goals into priorities, requirements, and launch plans
Build intuitive consumer and dealership workflow experiences for vehicle financing
Develop partnerships and integrations with ecosystem providers
Work directly with dealers and customer-facing teams to identify workflow challenges and adoption barriers
Turn customer feedback into product improvements
Partner with Engineering, Design, and external providers to integrate CRM and dealer management systems
Define and improve activation, repeat usage, and retention metrics
Use quantitative analysis and qualitative insights to prioritize opportunities and measure results
Collaborate across Product, Engineering, Analytics, Machine Learning, Servicing, Fraud, Sales, Implementation, and Dealer Success

Requirements

What you’ll need

5+ years of product management experience building customer-facing software
Proven track record of measurable improvement in product activation and engagement beyond initial product-market fit
Experience defining and executing multi-quarter roadmaps and owning outcomes from discovery through launch and iteration
Ability to simplify complex workflows into intuitive experiences that drive adoption and ongoing engagement
Ability to combine quantitative metrics and qualitative customer insights to make sound decisions
Clear, persuasive communication and strong collaboration skills
Experience working directly with customers and aligning technical and business partners around priorities and tradeoffs
Ownership and growth mindset; comfort navigating ambiguity and adapting to new information
Preferred: experience building B2B software for small or medium-sized businesses
Preferred: experience with third-party integrations, fintech, lending, or B2B2C products
Ability to work within East/West coast time zones

Benefits

Comp & perks

Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible US employees
Medical, dental, vision, and wellness resources for US employees
Supplemental health coverage for Canada
Health Savings Account contributions for eligible US plans
Life insurance and disability coverage
Paid time off, sick leave, and company holidays
Paid family and parental leave
Family-centered benefits supporting fertility, parenthood, and caregiving
Employee Assistance Program with mental health support and life-centered resources
Financial planning tools and financial concierge service for US employees
Annual wellness allowance
Annual productivity allowance for relevant tools and resources
Team events, all-company updates, and employee resource groups
Catered lunches and fully stocked micro-kitchens when working from offices in the Bay Area, Austin, Columbus, and New York City