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About the role
Key responsibilities & impact- Own program planning, execution, and outcomes for complex, high-impact Auto Retail initiatives
- Surface operational signals and customer pain points
- Analyze problems and opportunities and develop clear, stack-ranked recommendations
- Drive PM-prioritized initiatives from technical planning through launch and rollout
- Monitor post-launch results and identify opportunities for iteration and improvement
- Lead complex, cross-functional software initiatives from alignment through delivery
- Coordinate across Product, Engineering, Servicing, Analytics, Machine Learning, Fraud, Legal, Compliance, Operations, and dealer-facing partners
- Translate ambiguous problem spaces into actionable plans with milestones, dependencies, risks, decision points, and owners
- Partner with Product Managers on business strategy and prioritization
- Partner with Engineering Managers and engineering teams on technical approaches and execution plans
- Evaluate software architecture, data models, data movement, data pipelines, and technical trade-offs
- Identify blockers, clarify ownership, surface downstream impacts, and resolve delivery risks
- Establish lightweight program-management practices that improve coordination and visibility
Requirements
What you’ll need- Professional experience in a Technical Program Management role, including ownership of complex, cross-functional software initiatives
- Experience translating ambiguous, multi-stakeholder problems into executable plans with milestones, dependencies, risks, and clear ownership
- Experience working in a TPM or similar role directly with product managers and engineering managers and their teams
- Technical fluency in software architecture, data models, third-party vendor integrations, and data pipelines
- Experience delivering initiatives across Product and Engineering while connecting program execution to measurable business or customer outcomes
- Preferred: experience in a complex industry, multi-sided marketplace, or B2B2C environment
- Preferred: experience with financial services, auto retail, servicing, fraud, analytics, Machine Learning, or other operationally complex domains
- Preferred: experience establishing and scaling program-management processes
- Preferred: experience in a growth-stage technology company or similarly fast-moving environment
Benefits
Comp & perks- Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
- 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually
- Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
- Medical, dental, vision, and wellness resources for US employees; supplemental health coverage for Canada
- Health Savings Account contributions for eligible plans (US only)
- Life insurance and disability coverage
- Paid time off, sick leave, and company holidays
- Paid family and parental leave
- Family-centered fertility, parenthood, and caregiving benefits
- Employee Assistance Program offering mental health support and life-centered resources
- Financial planning tools and financial concierge service (US only)
- Annual wellness allowance
- Annual productivity allowance for relevant tools and resources
- Team events, all-company updates, and employee resource groups
- Catered lunches and fully stocked micro-kitchens at offices in the Bay Area, Austin, Columbus, and New York City