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Nurse Care Manager
Upward Health. Coordinate care for high-risk patients requiring comprehensive chronic-condition care plans .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in care management and coordination, focusing on chronic care management and transitions, while effectively utilizing EHR systems for documentation and patient tracking. Strong communication and critical thinking skills are essential for patient education and developing comprehensive care plans.
Highest-signal resume keywords
Registered Nursing LicenseCare Management ExpertiseEHR Systems ExperienceCritical Thinking SkillsPatient Education
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Chronic Care ManagementMedication ReconciliationPatient AssessmentCare Plan DevelopmentTelephonic OutreachIn-Person OutreachCase ManagementDocumentationCare CoordinationCulturally Sensitive Care
Soft Skills
Strong Communication SkillsCollaborationProblem-SolvingIndependenceAdaptability
Tools & Technologies
EHR SystemsCare Management SystemsDigital Tools for Communication
Certifications & Qualifications
Case Management Certification
Industry Keywords
HIPAA RegulationsPatient ConfidentialityAcute Care ExperienceTransitional CareMultidisciplinary Care Team
About the role
Key responsibilities & impact- Coordinate care for high-risk patients requiring comprehensive chronic-condition care plans
- Work with a multidisciplinary Care Team to achieve optimal patient health outcomes
- Focus on chronic care management and care transitions, especially after inpatient discharge
- Conduct in-person and telephonic patient outreach and assessments
- Perform medication reconciliation
- Ensure continuity and integration of care across providers, hospitals, and outpatient services
- Advocate for patients and educate patients and caregivers about treatment options and care plans
- Reach out to patients and caregivers within 48 hours of discharge
- Identify gaps in care and resolve issues collaboratively with providers
- Manage multiple patient cases and caseload priorities
- Maintain patient confidentiality and follow HIPAA regulations
- Provide culturally sensitive care to diverse patient populations
- Use clinical judgment to assess patient progress and adapt care plans
- Document, track, and coordinate care using EHR and care management systems
Requirements
What you’ll need- Registered nursing license (unrestricted)
- Minimum of three years of clinical nursing experience
- Expertise in care management and coordination across healthcare providers
- Strong communication skills for patient and caregiver education
- Ability to conduct both in-home and telephonic assessments, care plans, and medication reconciliations
- Experience with EHR systems and real-time documentation
- Ability to work independently and manage multiple patient cases
- Critical thinking and decision-making skills in developing care plans
- Proficient in using digital tools for care coordination and communication
- A valid driver’s license and auto liability insurance
- Reliable transportation and the ability to travel within assigned territory or as needed
- Preferred experience in care management, case management, or transitional care settings
- Experience in acute care environments such as ICU, Med-Surg, or ER is highly valued
- Case management certification is preferred but not required
Benefits
Comp & perks- Upward Health Benefits (benefits information provided via employer benefits link)